Press
Information Bureau
Government
of India
Ministry of Finance
04-July-2014 18:21 IST
A valid
Email ID and Mobile Number to be Registered/Updated on the E-Filing Website of the Income Tax Department
A valid Email ID and Mobile Number has to be registered/updated on the e-filing website of the Income Tax Department so that direct communication with taxpayer can be possible. For details, taxpayers can log on to:
https://incometaxindiaefiling.gov.in/eFiling/Portal/StaticPDF/Update_Contact_Details.pdf)
The Department will send separate
One Time Passwords (OTP) also referred as PIN on the mobile and email provided
by the taxpayer. The OTPs have to be entered by the taxpayer after logging into
their e-filing account to authenticate the same. The
OTPs will remain valid for 24 hours within which the taxpayer has to complete
the process. For ‘Foreign/ NRI’ taxpayers, the OTP validation of the email ID
would be sufficient.
Validation of email and mobile numbers has been introduced to facilitate
taxpayers as in many cases incorrect emails and mobile numbers have been provided and taxpayers did
not receive important communication from the Department. Further, it has been
observed that in many cases taxpayers are not able to reset their password
since the new temporary password from the Department may be sent to their
registered email which may be different from the taxpayer’s personal email,
e.g. email of their intermediary.
This is a one-time process to
validate the mobile number and email ID. However, whenever the
taxpayer changes the Mobile
Number or email ID in their
Profile, the process will be repeated to ensure that the particulars provided
are correct. Further, this validation will ensure that Department can send an
OTP for resetting the password used for Login in case the taxpayer has
forgotten the password.
One mobile number or email ID can be used for a maximum
of 10 user accounts as the Primary Contact- Mobile
Number and Email ID in e-Filing. This is to ensure that
family members and related business concerns (not exceeding 10 separate users)
not having personal email or mobile can be covered under a common email or
mobile, but in general taxpayers should have their own unique email ID and Mobile
registered with the Department.
The taxpayer can enter any other
person’s email or mobile number in addition, as a Secondary Contact
(without any restriction on the number of user accounts linked as a Secondary
Contact). Using “Profile Settings à My Profile” the taxpayer can select to
include the Secondary Contact to also receive emails, alerts etc.
It is advised that the emails and
SMS from the Income tax
Department may be included in the
‘safe list’ or ‘white list’ to prevent the communications from the Department
from being blocked or rejected or sent to Spam folder. Taxpayers are also
advised not to share their user-id and password of their e-filing account with others to prevent
un-authorized access.Taxpayers can reset their password using the ‘Forgot
Password?’ link while logging in to their e-filing account and by providing the necessary
details.
The Department requests the
cooperation of all taxpayers for completing this validation process at the
earliest for a smooth and convenient return filing process.
PIB
Important
announcement for Tax payers for updating contact details in e-Filing Portal
Dear Tax Payers,
Income-Tax Department uses the
registered contact details (Mobile number & E-mail ID) for all
communications related to e-Filing.
It is mandatory that all tax payers must have a valid contact details registered in e-Filing portal.
It is noticed that many
registered users are not having authenticated contact
details in eFiling or may have
provided details of other persons for convenience. This prevents the Department
from interacting directly with taxpayers on their personal email and Mobile.
Further, it has been observed
that in many cases taxpayers are not able to reset their password since the
email communication from the Department may be sent to their registered email
or Mobile which may be different from the taxpayer’s personal email or mobile.
Hence, it is requested that all
the e-Filing users may immediately update and
authenticate their correct contact
details so that the communication
can be sent to the valid Mobile
number and E-mail ID.
The process of updating and
authenticating the contact
details are below.
|
New User
|
Provide the correct Mobile Number and Email ID during the Registration in the e-Filing portal, Activation link would be
sent to the registered E-mail ID and a One Time Password (OTP also called PIN) is sent to the
registered Mobile Number. User
needs to Click on the Link provided in the E-mail and enter the OTP received
in the mobile number for Successful activation of the
registered user in e-Filing portal
|
|
Registered User
|
After the user logs in to the e-filing account, the user is requested to
update the current Mobile
number and E-mail ID. The user
should update their personal Mobile
number and Email so that the
updated contact particulars are registered with the Department or confirm
that the Mobile number and email ID already registered is
their valid personal contacts. Upon submitting the details, Department would
immediately send OTPs (PIN1 & PIN2) to new mobile number and Email ID. The respective
PINsPIN1 and PIN2 received through Mobile
number and E-mail ID should be
entered by them in the respective input fields to authenticate that the email
ID and mobile are correct. Upon successful validation the Mobile number and email ID would be updated in the
taxpayer’s profile and the process would be complete. If the PINs are not
received within specified time (say 2 minutes), the taxpayer may opt for
“Resend PINs” option. The
PINs once received will be valid for 24 hours.
The taxpayers are advised to validate the contact details using the PINs received within 24 hours. If PINs are not validated within 24 hours, the taxpayer has to login and follow the same procedure as above again. |
Note:
Taxpayers are advised to follow
the process mentioned above in the interest of the security of their e-filing account and to directly receive
communication from the Department about status of processing and issue of
refunds etc.
This is a one-time process to
validate the mobile number and email ID. However, whenever the
taxpayer changes the Mobile
Number or email ID in their
Profile, the process will be repeated to ensure that the particulars provided
are correct.
One mobile number or email ID can be used for a maximum
of 4 user accounts as the Primary Contact- Mobile
Number and Email ID in e-Filing. This is to ensure that
family members (not exceeding 4 separate users) not having personal email or
mobile can be covered under a common email or mobile, but in general taxpayers
should have their own unique email ID and Mobile registered with the
Department.
The taxpayer can enter any other
person’s email or mobile number in addition as a Secondary Contact
(without any restriction on the number of user accounts linked as a Secondary
Contact). Using “Profile Settings -> My Profile” the taxpayer
can select to include the Secondary Contact to also receive emails, alerts etc.
Include the emails and SMS from
the Income tax Department in the ‘safe list’ or ‘white list’ to
prevent the communications from the Department from being blocked or rejected
or sent to Spam folder.
As a best practice, please update
and authenticate the current contact and address details under “Profile
Settings -> My Profile” after login to eFiling portal.
Courtesy : http://karnmk.blogspot.in/
