A Way of Life - ABCD.... Alphabets are so intelligently arranged... they show you the way of life....
Showing posts with label Entertainment. Show all posts
Showing posts with label Entertainment. Show all posts
Thursday, October 17, 2013
Monday, June 10, 2013
വീടുകളില് വളര്ത്താന് പറ്റിയ 10 നായകള്.
1. ഗോള്ഡന് റിട്രീവര്
Sunday, January 27, 2013
Quotes of Swami Vivekandanda
Know that talking ill of others in a private is a sin. You must wholly avoid it. Many things may occur to the mind, but it gradually makes a mountain of a molehill if you try to express them. Everything is ended if you forgive and forget.
2. DIE LIKE HEROES
My boys, when death is inevitable, is it not better to die like heroes than as stocks and stones? And what is the use of living a day or two more in this transitory world? It is better to wear out than to rust out -- special for the sake of doing the least good to others.
3. BE SERVANT
Be the servant while leading. Be unselfish. Have infinite patience, and success is yours.
4. STICK TO TRUTH
Beware of everything that is untrue: stick to truth and we shall succeed, may be slowly, but surely.
5. DO GOOD: BE GOOD
The road to good is the roughest and steepest in the universe. It is a wonder that so many succeed, no wonder that so many fall. Character has to be established through a thousand stumbles.
6. WHEN WILL INDIA AWAKE?
Then only will India awake, when hundreds of large hearted men and women, giving up all desires of enjoying the luxuries of life, will long and exert themselves to themselves to their utmost for the millions of their countrymen who are gradually sinking lower and lower in the vortex of destitution and ignorance.
7. YOU ARE THE MAKERS OF YOUR OWN FORTUNE
You are the makers of your own fortune. You make yourselves suffer, you make good and evil and it is you who put your hands before your eyes and say it is dark. Take your hands away and see the light.
8. DEVELOP THE ATTITUDE OF NON-ATTACHMENT
It is a weakness to think someone is dependent on you, and that you can do good to him. This belief is the mother of all our attachment and through this attachment comes all our pain. Therefore developing the attitude of non-attachment is the great lesson to learn in life, and when we have learned it fully, we shall never be unhappy... By non-attachment you overcome and deny the power of anything to act upon you.
9. HELP, GIVE SERVICE
In the world take always the position of the giver; help, give service, give any little thing you can, but keep out barter.
10. HAVE AN IDEAL
If a man with an ideal makes a thousand mistakes, I am sure that the man without an ideal makes fifty thousand. Therefore it is better to have an ideal.
11. BE UNATTACHED
Neither seek nor avoid; take what comes. This is freedom, to be affected by nothing. Do not merely endure; be unattached.
12. TRUTH PURITY UNSELFISHNESS
Truth, purity and unselfishness-whatever these are present, there is no power below or above the sun to crush the possessor thereof. Equipped with these, one individual is able to face the whole universe in opposition.
13. EDUCATION
Education is not the amount of information that is put into your brain and runs riot there, undigested, all your life. We must have life-building, man-making, character-making assimilation of ideas. If you have assimilated five ideas and made them your life and character, you have more education than any man who has got by heart a whole library.
14. POSITIVE THOUGHTS
Every idea that strengthens you must be taken up and every thought that weakens you must be rejected.
15. BE OBEDIENT
Be obedient and eternally faithful to the cause of truth, humanity, and your country and you will move the world.
16. OPPOSITION
The more opposition there is the better. Does a river acquire velocity unless there is resistance? The newer and better a thing is, the more opposition it will meet with at the outset. It is the opposition which foretells success.
17. HAVE NO FEAR
Be not afraid of anything. You will do marvellous work. The moment you fear, you are nobody. It is fear that is the great cause of misery in the world. It is fear that is the cause of all our woes and it is fearlessness that brings heaven even in a moment.
18. WHAT WE WANT
What we want is muscles of iron and nerves of steel. We have wept long enough. No more weeping, but stand on your feet and be men. It is a man-making religion that we want. It is man-making theories that we want. It is man-making education all around that we want.
19. AN ATHEIST
He is an atheist who does not believe in himself. The old religions said that he was an atheist who did not believe in God. The new religion says that he is the atheist who does not believe in himself.
20. TEACH: STRENGTH
The remedy for weakness is not brooding over it, but thinking of strength. Teach men of the strength that is already within them.
21. LOVE UNSELFISHNESS
All love is expansion, all selfishness is contraction. Love is therefore the only law of life. He who loves lives, he who is selfish is dying.
22. DO NOT INJURE
Help if you can; if you cannot, fold your hands and stand by things go on. Do not injure, if you cannot render help.
23. DIE ON THE FIELD OF DUTY
Work unto death -- I am with you, and when I am gone, my spirit will work with you. This life comes and goes -- wealth, fame, enjoyments are only of a few days. It is better, far better to die on the field of duty, preaching the truth, than to die like a worldly worm. Advance!
24. BE UNITED IN THOUGHTS, WORDS, AND DEED
A handful of men can throw the world off its hinges, provided they are united in thought, word, and deed -- never forget this conviction.
25. ARISE AWAKE
Arise, awake and stop not till the goal is reached.
Courtesy : http://manooss.blogspot.in
Thursday, January 10, 2013
Wednesday, December 12, 2012
12-12-12എന്ന സുന്ദര നിമിഷത്തിനാവും സാക്ഷ്യം വഹിക്കുക
12. 12.12 എന്ന
സുന്ദര നിമിഷത്തിനാവും സാക്ഷ്യം വഹിക്കുക
മൂന്ന് 12 കള് ഒരുമിക്കുന അപൂര്വ ദിവസം 12 മണികഴിഞ്ഞ് 12മിനുട്ടും പന്ത്രണ്ട് സെക്കന്റിനുമാണ് ഈ അപൂര്വത. അതായത് 12. 12.12 എന്ന സുന്ദര നിമിഷത്തിനാവും സാക്ഷ്യം വഹിക്കുക.
ഓരോ വര്ഷവും ഒരു ദിനം ഇങ്ങന വന്നെത്താറുണ്ടെങ്കിലും ഇനി ഇങ്ങനെ ചാന്സ് കിട്ടുവാന് നൂറു വര്ഷം കഴിയേണ്ടി വരും. കാരണം മാസം 13 ഇല്ലല്ലോ. കഴിഞ്ഞ വര്ഷം നവംബര് 11നായിരുന്നു ഇങ്ങനെ മാജിക് നമ്പര് വന്നത്. 11.11.11 എന്നായിരുന്നു കഴിഞ്ഞ വര്ഷത്തെ അപൂര്വത. കഴിഞ്ഞതവണ ഒന്ന് എന്ന സംഖ്യമാത്രമായിരുന്നെങ്കില് ഇത്തവണ ഒന്നും രണ്ടും സംഖ്യകളാണ് മാജിക് നമ്പറില് ഉള്ളത്.
പലരും ഈ ദിവസത്തെ ഭാഗ്യ ദിവസമായും കാണാറുണ്ട്.. വിവാഹമടക്കമുള്ള വിശേഷപ്പെട്ട കാര്യങ്ങള് ഈ ദിവസം നടത്താന് പലരും തെരഞ്ഞെടുക്കുന്നു. ഉല്പ്പന്നങ്ങള് വിറ്റഴിക്കാന് കമ്പനികള് അവസരമായി ഉപയോഗപ്പെടുത്തുന്നു. ഈ നിമിഷം വന്നെത്തുന്നത് കാണാനായി കാത്തിരിക്കാനും ചിലര് തയ്യാറാണ്.
നിങ്ങള് എന്ത് പറയുന്നു? നിങ്ങളിരിക്കുമോ ആ സമയം ആഗതമാവുന്നത് കാണാനായി?
മൂന്ന് 12 കള് ഒരുമിക്കുന അപൂര്വ ദിവസം 12 മണികഴിഞ്ഞ് 12മിനുട്ടും പന്ത്രണ്ട് സെക്കന്റിനുമാണ് ഈ അപൂര്വത. അതായത് 12. 12.12 എന്ന സുന്ദര നിമിഷത്തിനാവും സാക്ഷ്യം വഹിക്കുക.
ഓരോ വര്ഷവും ഒരു ദിനം ഇങ്ങന വന്നെത്താറുണ്ടെങ്കിലും ഇനി ഇങ്ങനെ ചാന്സ് കിട്ടുവാന് നൂറു വര്ഷം കഴിയേണ്ടി വരും. കാരണം മാസം 13 ഇല്ലല്ലോ. കഴിഞ്ഞ വര്ഷം നവംബര് 11നായിരുന്നു ഇങ്ങനെ മാജിക് നമ്പര് വന്നത്. 11.11.11 എന്നായിരുന്നു കഴിഞ്ഞ വര്ഷത്തെ അപൂര്വത. കഴിഞ്ഞതവണ ഒന്ന് എന്ന സംഖ്യമാത്രമായിരുന്നെങ്കില് ഇത്തവണ ഒന്നും രണ്ടും സംഖ്യകളാണ് മാജിക് നമ്പറില് ഉള്ളത്.
പലരും ഈ ദിവസത്തെ ഭാഗ്യ ദിവസമായും കാണാറുണ്ട്.. വിവാഹമടക്കമുള്ള വിശേഷപ്പെട്ട കാര്യങ്ങള് ഈ ദിവസം നടത്താന് പലരും തെരഞ്ഞെടുക്കുന്നു. ഉല്പ്പന്നങ്ങള് വിറ്റഴിക്കാന് കമ്പനികള് അവസരമായി ഉപയോഗപ്പെടുത്തുന്നു. ഈ നിമിഷം വന്നെത്തുന്നത് കാണാനായി കാത്തിരിക്കാനും ചിലര് തയ്യാറാണ്.
നിങ്ങള് എന്ത് പറയുന്നു? നിങ്ങളിരിക്കുമോ ആ സമയം ആഗതമാവുന്നത് കാണാനായി?
Sunday, November 25, 2012
ശ്വേതയുടെ പ്രസവവും ഷൂട്ടിംങ്ങും ചില ചിന്തകളും
സിനിമ ഒരു പബ്ലിക് പ്രോപര്ട്ടിയാണ്. ഒരു സാംസ്കാരിക ഉത്പന്നമാണ്. അപ്പോള് അതിനെക്കുറിച്ച് ചര്ച്ചകള് ഉണ്ടാവും. 
ബ്ലെസ്സീ, ബ്ലൂ സീ എന്ന് വിളിപ്പിക്കരുത്
ഏതൊരു സംവിധായകനെ സംബന്ധിച്ചിടത്തോളവും ഓരോ സിനിമയും ഓരോ പ്രസവമാണ്. സൃഷ്ടിയുടെ പേറ്റുനോവ് അനുഭവിച്ചിട്ടാണ് ഓരോ സിനിമയും പിറവി കൊള്ളുന്നത്. ഈ സിനിമ പ്രദര്ശിപ്പിക്കാന് ഫിലിം എക്സിബിറ്റേഴ്സ് അസോസിയേഷന് സമ്മതിക്കാത്ത പക്ഷം ബ്ലെസ്സിയുടെ ഗര്ഭവും പേറ്റുനോവും വെറുതെയാവും. ശ്വേതയുടെ മാര്ക്കറ്റിനും ഇടിവ് തട്ടും. ( മഴവില് മനോരമ ഉള്ളത് കൊണ്ട് കഞ്ഞികുടി മുട്ടില്ല എന്ന് മാത്രം). ശ്വേത, ലേബര് റൂം, പ്രസവം എന്നൊക്കെ കേള്ക്കുമ്പോള് കോളേജ് പിള്ളേര് തിയേറ്ററിലേക്ക് ഇടിച്ചു കയറും എന്നൊരു കണക്കുകൂട്ടലിലാണ് ബ്ലെസ്സി ഈ സിനിമ പിടിച്ചത്. രണ്ടുമൂന്നു സിനിമ ഒന്നിച്ചു പൊട്ടിയതിന്റെ ക്ഷീണം അതോടെ തീര്ന്നു കിട്ടും എന്നും കരുതി. പ്രതീക്ഷിച്ച വിവാദങ്ങളും വാര്ത്തകളും കാരണം വേണ്ടത്ര പ്രചാരണങ്ങള് സിനിമക്ക് കിട്ടുകയും ചെയ്തു. ഇനി പ്രസവ സീനില്ലാതെ സിനിമ ഇറങ്ങിയാല് കിട്ടിയ പ്രചരണം തിരിഞ്ഞു കൊത്താന് തുടങ്ങും.
സ്പീക്കര് ജി കാര്ത്തികേയന്, സെബാസ്റ്റ്യന് പോള്, കവിയൂര് പൊന്നമ്മ, ജി സുധാകരന് തുടങ്ങി നമ്മുടെ രാഷ്ട്രീയ സാംസ്കാരിക രംഗത്തെ പലരും ഈ ലേബര് റൂം സിനിമക്കെതിരെ രംഗത്ത് വന്നു കഴിഞ്ഞു. ഈ സിനിമ പുറത്തിറങ്ങാന് പാടില്ല എന്നാണ് സമാദരണീയനായ സ്പീക്കര് പറഞ്ഞത്. എന്തിനധികം നമ്മളെയൊക്കെ ഞെട്ടിച്ചു കളഞ്ഞു കൊണ്ട് രഞ്ജിനി ഹരിദാസ് പോലും ഇതിനെതിരെ പ്രതികരിച്ചു എന്നാണു കേള്ക്കുന്നത്!. സ്ത്രീയുടെ വ്യത്യസ്ത ഭാവങ്ങള് ചിത്രീകരിക്കുന്നതിന്റെ ഭാഗമായാണ് പ്രസവം ലൈവാക്കി ചിത്രീകരിച്ചത് എന്നാണു ബ്ലെസ്സിയുടെ വാദം. സ്ത്രീത്വവും മാതൃത്വവും പ്രകൃതിയുടെ അതീവ ശ്രേഷ്ഠമായ ഭാവങ്ങളാണെന്നും അവ ചിത്രീകരിക്കുന്നതിലൂടെ സ്ത്രീ മഹത്വവത്കരിക്കപ്പെടുകയും അംഗീകരിക്കപ്പെടുകയും ചെയ്യുമെന്നാണ് തിയറി!. ക്യാമറയും ലൈറ്റ് ബോയും സംവിധായകനും ഇല്ലാതെ ഭൂമുഖത്ത് ഇക്കാലമത്രയും പ്രസവിച്ച അമ്മമാരുടെയൊക്കെ മഹത്വം ഇതോടെ കട്ടപ്പൊകയായി. പ്രിയ ബ്ലെസ്സീ, പ്രസവത്തിലേക്ക് കാര്യങ്ങള് എത്തുന്നതിനു മുമ്പും സ്ത്രീകള്ക്ക് 'അതീവ ശ്രേഷ്ഠമായ' ചില പ്രകൃതി ഭാവങ്ങളുണ്ട്. അത്തരം 'പ്രകൃതി' ഭാവങ്ങളൊക്കെ ചിത്രീകരിക്കാന് തുടങ്ങിയാല് താങ്കളുടെ പേര് ബ്ലെസ്സി എന്നതിന് പകരം 'ബ്ലൂ' 'സീ' എന്നാക്കേണ്ടി വരും!. കാശും പബ്ലിസിറ്റിയും കിട്ടുമെങ്കില് എന്ത് പണ്ടാരവും ചെയ്യാന് മടിക്കാത്ത നടിമാര് കാണും. പക്ഷെ താങ്കളെപ്പോലൊരു സംവിധായകന് അത് ചേര്ന്നതല്ല.
ഏതൊരു സ്ത്രീയെയും പോലെ പ്രസവിക്കാന് ശ്വേതക്കും അവകാശമുണ്ട്. സിനിമ നടികള് നാല്പത്തിരണ്ട് വയസ്സ് കഴിഞ്ഞ ശേഷമേ പ്രസവിക്കാന് പാടുള്ളൂ എന്ന നിയമം കേന്ദ്ര സര്ക്കാര് അംഗീകരിച്ചതല്ല, ബോളിവുഡ് നിര്മാതാക്കള് ഉണ്ടാക്കിയതാണ്. ആര്ക്കും എപ്പോഴും പ്രസവിക്കാമെന്നതും പ്രസംഗിക്കാമെന്നതുമാണ് നമ്മുടെ ഭരണഘടനയുടെ ഏറ്റവും വലിയ പ്രത്യേകത തന്നെ. ശ്രീമതി ശ്വേതക്കും ബ്ലെസ്സിയുടെ ഭാര്യയ്ക്കുമൊക്കെ ഈ അവകാശമുണ്ട്. അവര് പ്രസവിക്കട്ടെ. കുഞ്ഞുങ്ങളെ അവരോ ആയമാരോ വളര്ത്തട്ടെ. പക്ഷേ ലേബര് റൂമിലെ പ്രകൃതി ഭാവങ്ങള് നാല് ക്യാമറ വെച്ച് പകര്ത്തി നാട്ടുകാരെ കാണിച്ചേ അടങ്ങൂ എന്ന് പറയരുത്. നമ്മുടെ സംസ്കാരത്തോടും സ്ത്രീത്വത്തോട് തന്നെയുമുള്ള കടന്നാക്രമണമാണത്.
വര്ത്തമാനം 25 Nov 2012
പ്രിയ ബ്ലെസ്സീ, മുംബൈയിലെ സ്വകാര്യ ആശുപത്രിയില് വെച്ചു ചിത്രീകരിച്ച പ്രസവ സീനിന്റെ സി ഡി കള് ബാങ്ക് ലോക്കറിലാണ് സൂക്ഷിച്ചിരുന്നതെന്ന് താങ്കള് പറഞ്ഞിരുന്നു. ഒരു കത്രികയെടുത്ത് സിനിമയുടെ പ്രിന്റില് ഒരു സിസേറിയന് നടത്തൂ.. ആ സീനുകള് ലോക്കറിലേക്ക് തന്നെ തിരിച്ചു വെക്കൂ. അതവിടെത്തന്നെ കിടക്കട്ടെ. ശ്വേതയുടെ കുഞ്ഞിനു പ്രായപൂര്ത്തിയായിട്ടു അവള്ക്കത് പുറത്തു വിടണമെന്ന് തോന്നുന്നുവെങ്കില് അവളതു പുറത്തു വിടട്ടെ. ആ കുഞ്ഞിനുമുണ്ടാകുമല്ലോ മനുഷ്യാവകാശവും ആത്മാഭിമാനവും. നായികയുടെ പ്രസവം തിരക്കഥയില് അത്യാവശ്യമാണെങ്കില് അതിനുണ്ടോ പ്രയാസം. എത്രയെത്ര സിനിമകളില് നായികമാര് പ്രസവിച്ചിരിക്കുന്നു. നായകന് ബീഡി വലിച്ചു അസ്വസ്ഥനായി പ്രസവ റൂമിന് മുന്നില് ഉലാത്തുന്നു. സിസ്റ്റര്മാര് അങ്ങോട്ടും ഇങ്ങോട്ടും ഓടുന്നു. ഇടയ്ക്കു ഒരു കുട്ടിയുടെ കരച്ചില് കേള്ക്കുന്നു. ചുരുങ്ങിയത് രണ്ടു വര്ഷം പ്രായമായ ഒരു കുഞ്ഞിനെ ശീലയില് പൊതിഞ്ഞു കൊണ്ടുവരുന്നു. നായിക നായകനെ നോക്കി കണ്ണിറുക്കുന്നു. തീര്ന്നു. സീന് ഓ കെ. ഈ പുകിലൊക്കെ ഉണ്ടാക്കേണ്ട വല്ല കാര്യവുമുണ്ടോ? സിനിമ പൊട്ടുന്നതും വിജയിക്കുന്നതുമൊക്കെ പതിവുള്ളതാണ്. ഭാഗ്യമുണ്ടെങ്കില് താങ്കളുടെ സിനിമകള് ഇനിയും വിജയിക്കും. അതിനൊരു ലേബര് റൂമിന്റെ ആവശ്യമില്ല.
എഴുതിയത് ബഷീര് വള്ളിക്കുന്ന്
Sources:http://www.vallikkunnu.com/2012/11/swetha-menons-delivery-and-cinema.htmlWednesday, November 21, 2012
9 Attitudes towards a happy ‘You’
The key to happiness is to do the same things you do everyday but with a
slightly different approach. Start bringing those changes in your
attitude towards life and you'll see how simple it is to be happy!
Life Coach Ramon Llamba shares nine significant attitudes that help you become happier in life.
Gratitude
Appreciate what you have and value it. Try counting your positives and be grateful for all the good things and people in your life. Stop complaining and be thankful for what you already have and you'll soon start feeling happy.
Optimism
Treat failure as an opportunity to learn a new and better lesson from life, and that's the trick to manufacture optimism in life. Never give up trying because that's an indication that something better is in store. Once you start harbouring an optimistic attitude towards life, success will automatically follow.
Avoid comparison
Nothing is as awful as comparing yourself to someone else. If you think you're better that the other person, you're letting yourself regale in an unhealthy sense of superiority. If you demean yourself in front of others, it means all your hard work and progress has been in vain. While social comparisons are unhealthy, self-improvement is effective.
Kindness
There's a scientific reason behind every act of kindness that you do. Helping someone selflessly releases serotonin in your brain (Serotonin is the hormone that controls your mood) and hence makes you feel good about yourself almost instantly. Try doing one act of kindness everyday to flush out the toxins of depression from your system.
Nurture relationships
Relationships keep us alive and kicking. In fact, according to research studies loneliness doubles people's mortality rates. A circle of good friends, loving family members and cheerful colleagues are a reminder that you have people who care about you. There's nothing like having someone who you can share your experiences with. So nurture these relationships and say goodbye to a lonesome existence.
Forgive
Hatred is a negative feeling and harbouring it will have nothing but negative effects on your well-being. Stop thinking about the hateful emotion/person and let it go. Forgive if needed, take things lightly and let it not affect your system.
Commit to your goals
If you have a goal, work towards it. Anything is achievable if you put your heart into it. Wholehearted dedication and diligence can bring extraordinary results and consequentially add to your happiness.
Spirituality
Spirituality teaches us that life is bigger than us and it helps us connect to the larger meanings of life. Practice spirituality to understand the source of all creation and feel connected to everything that exists in this world.
Care for your body
Love yourself and love your body! Your physical condition has a direct connection with your well-being. A fit body and healthy mind is reflective of happiness. Start working towards the health of your physical, mental and emotional energy by caring for your body.
Source: The Times of India
Life Coach Ramon Llamba shares nine significant attitudes that help you become happier in life.
Gratitude
Appreciate what you have and value it. Try counting your positives and be grateful for all the good things and people in your life. Stop complaining and be thankful for what you already have and you'll soon start feeling happy.
Optimism
Treat failure as an opportunity to learn a new and better lesson from life, and that's the trick to manufacture optimism in life. Never give up trying because that's an indication that something better is in store. Once you start harbouring an optimistic attitude towards life, success will automatically follow.
Avoid comparison
Nothing is as awful as comparing yourself to someone else. If you think you're better that the other person, you're letting yourself regale in an unhealthy sense of superiority. If you demean yourself in front of others, it means all your hard work and progress has been in vain. While social comparisons are unhealthy, self-improvement is effective.
Kindness
There's a scientific reason behind every act of kindness that you do. Helping someone selflessly releases serotonin in your brain (Serotonin is the hormone that controls your mood) and hence makes you feel good about yourself almost instantly. Try doing one act of kindness everyday to flush out the toxins of depression from your system.
Nurture relationships
Relationships keep us alive and kicking. In fact, according to research studies loneliness doubles people's mortality rates. A circle of good friends, loving family members and cheerful colleagues are a reminder that you have people who care about you. There's nothing like having someone who you can share your experiences with. So nurture these relationships and say goodbye to a lonesome existence.
Forgive
Hatred is a negative feeling and harbouring it will have nothing but negative effects on your well-being. Stop thinking about the hateful emotion/person and let it go. Forgive if needed, take things lightly and let it not affect your system.
Commit to your goals
If you have a goal, work towards it. Anything is achievable if you put your heart into it. Wholehearted dedication and diligence can bring extraordinary results and consequentially add to your happiness.
Spirituality
Spirituality teaches us that life is bigger than us and it helps us connect to the larger meanings of life. Practice spirituality to understand the source of all creation and feel connected to everything that exists in this world.
Care for your body
Love yourself and love your body! Your physical condition has a direct connection with your well-being. A fit body and healthy mind is reflective of happiness. Start working towards the health of your physical, mental and emotional energy by caring for your body.
Source: The Times of India
Friday, November 09, 2012
Procedure for Dealing With Complaints and achiving targets in a Organisation
Procedure for Dealing With Complaints in a Organisation
Customer
service is key in any business. Whether the customer is the general
public, a vendor or an investor, when complaints are made against your
company by those who patronize it, there must be a procedure in place.
You must handle the complaints and ensure that the problem does not
become a continuing issue for your business.
1Problem Research
o When
a complaint is present against your business, or someone working for
it, the first thing you should do is conduct some research. Talk to the
customer or vendor about the problem and get their version of the
complaint. Ask them to state, very clearly, the problem they are having,
details about the occurrence or circumstances behind the complaint and
ask them what they would like to see done, without committing to
anything. Then, address those within your organization who were involved
or have knowledge of the issue. At this point, all you are doing is
gathering facts to determine the best course of action.
Complaint Resolution
o Once
you have gathered all of your facts, it is time to figure out a
resolution. Not only do you want to appease the person who made the
complaint, whether they are at fault or not, but you want to institute
policies in your overall business structure to ensure that the
transgression does not occur again. Keep in mind that word of mouth can
make or break any type of business, so keeping those who solicit your
services happy is important. If it is possible, meet the terms stated by
the customer or vendor to satisfy them. If there was no fault on the
part of your company, you don't have to do this, but it will still go a
long way with the customer.
If the
error was made on the part of someone in your organization, address the
matter to ensure it will not happen again. This may mean sanctions
against an employee, a change in a certain procedure or policy, customer
service training or more intense management of a particular group. You
can spin the resolution process in a positive manner by offering bonuses
or special prizes for those employees who have the least amount of
complaints for a designated number of days, weeks, months or quarters
throughout the year.
Follow-Up
o Once
the issue has been resolved, it is important to follow up with your
employees and the customer who made the complaint. If the customer is
still patronizing your business, casually inquire as to whether there
have been any more problems. Work closely with managers and employees to
be sure that whatever occurred has not happened again. Follow-up is the
key to appeasing the customer and fully resolving the complaint.
How to achieve target: A Biggest Issue
Dear
friends let me assure you that there is no substitute for hard work.
Off course it can be replaced by SMART work, But work you must. There is
no shortcut to accomplish your task that doesn't go through the road of
hard work.
To
make you work in shortest time here are the five simple steps that if
followed word to word will lead to accomplishing the task in the most
quickest time.
1)
Specify the target :- This means specify the work required to be done
to the last details. Many times it happens that we do a lot of work
regarding achieving a middle of particular tolerance (control limit)
when in actual what was required was just adherence to the tolerance. So
better know the purpose of the target
2)
Time plan:- Nothing can be achieved without actual time plan. So have a
time plan with actual dates for the progression of the partial targets.
3)
Taking actions:- Action is the soul of target achievement. So a quick
action is to be taken as per the plan. Before taking actions, review
various options and then go in for a particular action.
4)
Regular follow up:- Once the action is initiated it is very necessary
to do regular follow-up and check the progress. If found deviating from
the target ,then we should either change the action completely or do the
modifications as required.
5)
Achieve the target:- By following the above steps we are sure to
achieve the target and the most important thing here is to congratulate
oneself for the success and always maintain the records of success so
that in future too, you can refer them, both for building your
confidence and also for use as a ready rekoner
One
final step, Standardization of a system that works for you is the best
way to succeed in life, so record keeping of your successes and failures
can guide you to develop a system that actually works for you.
So happy Target Accomplishing!
Courtesy : http://postmastermaharashtra.blogspot.in/
Courtesy : http://postmastermaharashtra.blogspot.in/
Tuesday, September 04, 2012
MOTHER
“This
story begins when I was a child: I was born poor. Often we hadn’t
enough to eat. Whenever we had some food, Mother often gave me her
portion of rice”.
While she was
transferring her rice into my bowl, she would say “Eat this rice, son!
I’m not hungry.” This was Mother’s First Lie. As I grew, Mother gave up
her spare time to fish in a river near our house; she hoped that from
the fish she caught, she could give me a little bit more nutritious food
for my growth. Once she had caught just two fish, she would make fish
soup.
While I was eating the
soup, mother would sit beside me and eat what was still left on the bone
of the fish I had eaten; my heart was touched when I saw it. Once I
gave the other fish to her on my chopstick but she immediately refused
it and said, “Eat this fish, son! I don’t really like fish.” This was
Mother’s Second Lie.
Then, in order to fund my
education, Mother went to a Match Factory to bring home some used
matchboxes, which she filled with fresh matchsticks. This helped her get
some money to cover our needs. One wintry night I awoke to find Mother
filling the matchboxes by candlelight. So I said, “Mother, go to sleep;
it’s late: you can continue working tomorrow morning.” Mother smiled
and said “Go to sleep, son! I’m not tired.” This was Mother’s Third
Lie.
When I had to sit my
Final Examination, Mother accompanied me. After dawn, Mother waited for
me for hours in the heat of the sun. When the bell rang, I ran to meet
her. Mother embraced me and poured me a glass of tea that she had
prepared in a thermos. The tea was not as strong as my Mother’s love,
Seeing Mother covered with perspiration; I at once gave her my glass and
asked her to drink too. Mother said “Drink, son! I’m not thirsty!” This
was Mother’s Fourth Lie.
After Father’s death,
Mother had to play the role of a single parent. She held on to her
former job; she had to fund our needs alone. Our family’s life was more
complicated. We suffered from starvation. Seeing our family’s condition
worsening, my kind Uncle who lived near my house came to help us solve
our problems big and small. Our other neighbors saw that we were poverty
stricken so they often advised my mother to marry again. But Mother
refused to remarry saying “I don’t need love.” This was Mother’s Fifth
Lie.
After I had finished my
studies and gotten a job, it was time for my old Mother to retire but
she carried on going to the market every morning just to sell a few
vegetables. I kept sending her money but she was steadfast and even sent
the money back to me. She said, “I have enough money.” That was
Mother’s Sixth Lie.
I continued my part-time
studies for my Master’s Degree. Funded by the American Corporation for
which I worked, I succeeded in my studies. With a big jump in my salary,
I decided to bring Mother to enjoy life in America but Mother didn’t
want to bother her son; she said to me “I’m not used to high living.”
That was Mother’s Seventh Lie.
In her dotage, Mother was
attacked by cancer and had to be hospitalized. Now living far across
the ocean, I went home to visit Mother who was bedridden after an
operation. Mother tried to smile but I was heartbroken because she was
so thin and feeble but Mother said, “Don’t cry, son! I’m not in pain.”
That was Mother’s Eighth Lie. Telling me this, her eighth lie, she died.
YES, MOTHER WAS AN ANGEL!
*M – O – T – H – E – R *
*“M”* is for the Million things she gave me,
*“O”* means Only that she’s growing old,
*“T”* is for the Tears she shed to save me,
*“H”* is for her Heart of gold,
*“E”* is for her Eyes with love-light shining in them,
*“R”* means Right, and right she’ll always be.
Put them together, they spell* **“MOTHER”* a word that means the world to me.
“For those of you who are lucky to be still blessed with your Mom’s presence on Earth, this story is beautiful. For those who aren’t so blessed, this is even more beautiful”.
Monday, August 13, 2012
10 Documents to Secure before you die
Keep
these essential papers in place and inform at least one family member
so that your heirs don't have to run from pillar to post to inherit what
is rightfully theirs.
Tuesday, July 17, 2012
How to balance future and present financial needs
Jayesh
is a 36-year-old father of two. He is the sole breadwinner of his
family and earns a good income. Jayesh has been careful with money and
has set asavings and investment plan
in place which he adheres to religiously. He is sure that he is well on
track to meet all his goals, such as his retirement and the children's
education and other needs.
However, he is finding it
increasingly difficult to manage his current expenses and savings. He
wonders if he should cut down his expenditures so that his future is not
at risk.
Jayesh seems to have risked his
present to secure his future. He is making the mistake of assuming that
all important goals are in the future, without considering the effect of
cutting back on current essential requirements. He should understand
that his children need good education and exposure, his family's health
should not be compromised and he must not overlook the importance of
hobbies and relaxation for himself and his family.
Jayesh's problem may be due to
the fact that he may be saving too much for the future since the corpus
he has estimated for retirement or his children's need may be more than
what is actually required. He should reconsider his savings targets and
try to rationalise them. For example, instead of looking at a long
retirement period for which he has to provide for, he can consider being
employed for 7-10 years even after he retires and so supplement his
retiral income. Similarly, he must consider the education loans that
will be available to meet some part of his children's education. Jayesh
should also check whether his funds can be invested to earn a higher
return albeit with a little more risk. This will bring down his savings
target and reduce pressure on his income.
Jayesh must align his savings
target to his stage in life. He should cut back on the target now so
that his current expenses can be taken care of comfortably. In the next
stage of his life, his income is likely to have increased much more than
expenses and he will be able to increase his savings levels again.
Reviewing goals and calibrating his savings to his income at this stage
in life are the things that will help Jayesh.
Content courtesy: Centre for Investment Education and Learning (CIEL)-The Economic Times
Via : http://ipasporissa.blogspot.in/
Sunday, June 03, 2012
Superb Sentences By 7 Superb Persons
|
|
Dr Abdul Kalaam........
"It Is Very Easy To Defeat Someone, But It Is Very Hard To Win Some |
Shakespeare.....
"Never Play With The Feelings Of Others Because You May Win The Game But The Risk Is That You Will Surely Lose The Person For A Life Time". |
Napoleon........
"The world suffers a lot. Not because of the violence of bad people, But because of the silence of good people!" |
Einstein.........
"I am thankful to all those who said NO to me Its because of them I did it myself.." |
Abraham Lincoln.........
"If friendship is your weakest point then you are the strongest person in the world" |
Shakespeare..........
"Laughing Faces Do Not Mean That There Is Absence Of Sorrow! But It Means That They Have The Ability To Deal With It". |
William Arthur.........
"Opportunities Are Like Sunrises, If You Wait Too Long You Can Miss Them". |
Hitler.....
"When You Are In The Light, Everything Follows You, But When You Enter Into The Dark, Even Your Own Shadow Doesn't Follow You." |
| Shakespeare............. "Coin Always Makes Sound But The Currency Notes Are Always Silent. So When Your Value Increases Keep Yourself Calm and Silent" |
Visit : http://rmssa.blogspot.in/ for Latest Informations
|
Thursday, May 31, 2012
8 Things You Should Never Do in Office
There
are lot of people who and a lot of articles/books that will tell you
what you must do in office. But there will be very few who tell you what
not to do.
This
is where we come in. Every office has its set of dos and don’ts, but
then there is also a set of general don’ts that you need to keep in
mind. We are here to list these general don’ts for you and we are sure
they will help you stay clear of getting embarrassed in office.
1. Peep into someone’s laptop/desktop
The
most annoying person in office is the one who peeps into his colleagues
laptop screen. Make sure you are not this annoying person. No matter
the urge to see what other people are up to, you must save yourself the
embarrassment of being labelled the office’s peeping tom.
2. Walk around like you own the place
It
is great to be confident, but it is a sin to be cocky. So under no
circumstances should you walk around like you own the place. It is
advisable to keep your smartness in check and not throw your weight
around. Keep it easy going and genuine, and everyone in office will like
you instead of bitching about you.
3. Be loud
Oh
my GOD!Please don’t be that loud person in office. Keep your voice
level in check, do not play loud music and stay clear of all things
loud. Loud people annoy colleagues like few other people/things do.
Train yourself to talk softly yet be audible.
4. Gossip
We are sure you have heard this one before. It is imperative to stay clear of gossip,
but we all know that this is not possible. Every nook and corner of
office is full of gossip mongers. What you can do however, is keep your
tongue in check. Don’t bitch everyone out to everyone, and don’t allow
others to christen you the gossip king.
5. Stealing
Every
office goer at some point in time is inclined to steal some office
stationery: a pen, a paper, a folder, or a print out. Doing so once in a
blue moon is okay, but don’t make a habit of it. Stealing is bad and
you will be answerable and payable if you are caught.
6. Lie/Blame others
When
you find yourself in a soup or in tough situations you will be inclined
to lie or shift the blame of your wrong doing on someone else. If you
do this, you are putting not only your reputation at stake but your job
too. Always stick to the honesty policy and play fair.
7. Share your personal problems
No
one lives an easy life. Everyone has their share of personal problems
just as you have yours. It would be naïve to share your personal
problems with your work colleagues. We suggest you leave these issues at
home and come to office with a clear mind. Remember, your colleagues
aren’t your personal agony aunts.
8. Make out
Irrespective
of how hot that colleague of yours is, making out in the office is just
unpardonable. Making out is an extremely private affair and an office
is the least private of places you know. Besides, if somebody catches
you in the act, you can bid your job farewell.
This
is our list of general don’ts in work environments. Avoid committing
these errors and you are sure to stay in the office good books.
Courtesy : http://in.lifestyle.yahoo.com/
Thursday, May 24, 2012
AN AWAKENING CALL…! BY REWA SMRITI
The
song was very touching, it makes you feel the pain of women. At the
same time it gives women an encouragement and immense valor to face the
world. As Shakespeare once said, "the better part of valor is discretion". Below is the Rupaiya song from the show Satyamev Jayate, along with the complete lyrics.
Babul pyare sajan sakha re
Suno meri maiyya
Bojh nahi main kisi ke sar ka
Naa majdhar mein naiyya
Patwar banoongi, leharon se ladungi
Arey mujhe kya bechega rupaiya
Ho arey mujhe kya bechega rupaiya
Kal baba ki ungli thaame chali thi
Kal baba ki lathi bhi bann jaaungi
Amma tere gharonde ki chidiya hoon main
Dana lekar hi ghar wapas aaungi
Jiski fitrat mein ghairat samaayi nahi
Jisko daulat se jyada main bhaayi nahi
Aise shaadi ki mujhko zaroorat nahi
Naa kehne ka sunlo muhurat yahi
Akeli chalungi, Kismat se milungi
Arey mujhe kya bechega rupaiya
Ho arey mujhe kya bechega rupaiya
Ho ho ho..
Dil se dil ke taar toh jude nahi
Do rasmon pe daulat ye kaahe bahe
Hum toh pyaar ki khwahish mein rishte bune
Do rishton mein lalach hum kaahe sahe
Kya shaadi ke aage zindagi hi nahi
Jo shaadi hisaabo ki keval hai
Aise saajan ki mujhko zaroorat nahi
Naa kehne ka sunlo muhurat yahi
Subahon si khilungi, Ratiya si bharungi
Arey mujhe kya bechega rupaiya
Ho arey mujhe kya bechega rupaiya
Ho ho ho...
No
man is rich enough to buy your free will and dignity. This show is
indeed an eye opener for those who in spite of having eyes, do not want
to use them and are still struggling to accept the immenseness of women.
For centuries, enough time is taken to think of the change, now it is
the time to take action and implement it, till it becomes too late.
“Time enough to think of the future when you haven't any future to think of” ~ George Barnard Shaw
Courtesy : http://katiharho.blogspot.in
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