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Showing posts with label CBS. Show all posts
Showing posts with label CBS. Show all posts

Sunday, April 26, 2015

Soon, use any bank’s card at postal ATM


CHENNAI, April 24, 2015


Soon, Chennai residents can use postal ATMs to withdraw money not only from their postal savings account, but from any bank account.
This will be possible once the Reserve Bank of India (RBI) accepts the proposal to have postal Automated Teller Machines (ATM) interoperable where postal customers could use debit cards of other banks. Earlier this week, the Department of Posts opened two more ATMs at St. Thomas Mount and Mylapore post offices. The first postal ATM was opened in T. Nagar post office last year.
Anna Road head post office and Tambaram post office will also have ATM facilities . In three months, the department plans to expand its ATM services to over 17 post offices, including those in Park Town, Avadi and Ambattur.
Officials of the Postal Department said once the ATMs are operational for a few months, RBI is expected to approve the proposal to allow postal account holders to use debit cards of other banks as well and vice versa.
As of now, only 50 postal account holders have debit cards. “With more ATMs being added, we are speeding up the process to issue personalised debit cards. At present, customers can get insta cards that will allow them to use ATMs till they get their debit cards,” said Mervin Alexander, Postmaster General (Chennai city region).
It takes about 3-4 weeks to get a postal debit card. The department plans to distribute about 2,500 cards soon, particularly to pensioners. While applications are being accepted for obtaining debit cards, customers can immediately get insta cards to carry out transactions.
Nearly 31.22 lakh postal saving account holders of Chennai city region would be able to use postal debit cards in any of the post offices networked with core banking solutions. Customers could soon avoid visits to post offices to carry out savings account transactions as e-post office and mobile banking facility are on the anvil.

Saturday, June 28, 2014

Secretary General , NFPE writes to Secretary ( Posts ) on incalculable miseries and untold suffering to the operative staff in CBS rolled out offices



NATIONAL FEDERATION OF POSTAL EMPLOYEES
1st Floor, North Avenue Post office Building, New Delhi - 110001

Ref: PF/NFPE/CBS                                                                       Dated – 27.06.2014
To
Ms Kaveri Banerjee
Secretary
Department of Posts
Dak Bhawan, New Delhi – 110001
Madam,
Sub: -  Incalculable miseries and untold suffering to the operative staff in CBS rolled out offices – Immediate remedial and rescue operations sought for – reg.

At the outset, we appreciate the efforts leads to technological advancements and extend our fullest cooperation in the journey to reach the desired goals of implementing innovative customer centric services and operational efficiency enhancement by inducting state of art technology.
But to our dismay, the CBS migrated offices are now facing incalculable miseries and untold sufferings due to lack of adequate network capabilities and software support of the vendors. The following are the issues to be set right in war foot manner at the initial stage itself otherwise leads to garboil and distress among the stake holders especially among the working staff.
1)      Insufficient bandwidth Network:
            Providing of strong and stable network is base of successful implementation of India Post project.   Now almost all HOs have been given 2 MBPS bandwidth line, LSG SOs 512 KBPS line and B and C class offices have been given 256 KBPS line. If ‘India Post Project-2012’ is fully implemented, all the work of Post Offices will depend on these network. Present bandwidth speed is very less and due to low bandwidth, Finacle page is either not opening and  some time opening very slowly.   Due to this PO staff are forced to work up to night 10 pm many days. In many occasions in every CBS migrated office, the ‘Login’ is inconsistent and for each transaction “Login” is forced.
If CSI and PLI are migrated and placed on this network the situation may further worsen. Hence we request to provide at least 4 MB bandwidth line to HOs, 2 MB bandwidth line to LSG SOs and 1 MB bandwidth line to B and C class offices.
2) Failure of Sify:
            In India Post Project 2012, NI Vender is Sify. On observation of quality and quantity of service being provided by them it is very much proved that  M/S Sify is incapable to give service to this  big department.  They do not have sufficient skilled manpower and it seems that they are not intending to give good quality service also.   At initial stage itself they have not made proper survey of all offices.  Before installing and commissioning they were very keen on taking installation report from concerned Postmasters/Sub Postmasters. 
            It is told that, as per MOU, all offices should be provided with NSP-1 and NSP-2 lines.  In almost all offices, NSP-1 is BSNL line and NSP-2 is either Sify line or Airtel datacard.   It is observed that in many offices they have installed Airtel datacard ,where as  Airtel signal is  not available at that place.
            It is also observed that M/S Sify is not recharging Airtel datacard  installed.  Instead they are recharging on receipt of complaint from concerned offices.  By doing this they are deviating from MOU and leaving the staff in the field in distress.
3) Finacle Problem:
            If we come to Finacle part, it is another tragedy.   Initially it was boosted that Finacle is fully foolproof software and successfully implemented in many banks.  We could not understand why Infosys is not utilizing experience gained in banks and  implementing  here.  There are so many bugs in the software and  more surprisingly  even after lapse of 6 months of implementation, nothing is changed.   All the issues raised at the time of January-2014 is still not resolved.  Moreover Finacle server becomes inaccessible many time in peak business hours or responds very slow. It is a naked truth that we are losing clientle and distancing from the customers only due to faulty service of vendors.
4) Lack of Guidance:
            No separate rulings are received to suit Finacle Environment. No authorities are giving authoritative guidance on many issues. 
For example
·         Role of SOSB in HO after implementation of Finacle at SOs,
·         Role of SBCO at HO
·         Fate of manual records on transfer accounts from one Finacle office to other etc.
5) Supply of Printers and Computers:
            At initial stage  new Computers and printers are supplied to pilot offices.  Rest of the offices are having   more than 5 year old  Computers and Printers  which are not suitable to present scenario.  Administration is pressing  hard to migrate offices without supplying required hardware. The old computers and peripherals either to be revamped or replaced to make it compatiable to the present environment.
6) Problem of User credentials:
            One each User credential is given to  trained staff.  But it is not clearly told what action to be taken while SPM/PA goes on leave especially in B class offices.   As sharing of  user credential is very  risky and dangerous, alternative arrangement  should be made immediately.
7) Due to slow network and frequent failure of server customers of the department are frustrated and moving out the department and needed immediate attention.
8. You may aware that we are struggling with outdated Computers and peripherals, which were purchased during the year 2000 to 2005 and immediate supply of needy new hardware to ensure the technological transformation in and effective manner.
9. Even proper up gradation of CPU is not made in many areas and the Software loaded is upto Windows XP in most of the offices. Presently it is a fact that windows XP is not supported by the Microsoft with updates.
10. Finacle can be better loaded with Windows 7 and hence the officers at ground level are pressurized to use pirated version of Windows 7, which may lead to litigation with Microsoft apart from non supporting with updates.
11. The MOU made with M/s Sify, for net work integration is limiting to low bandwidth such as 256 Kbps to 512 Kbps in many areas, serving with 1 server and 4 to 5 nodes, resulting in sluggish connectivity and takes hours together to transform the data. This results in hang over and the transactions could not be able to be made at the instant, as the Department expects, It requires atleast 2 to 4 Mbps and M/s Sify refused to increase the bandwidth now.
12. Further in the Data Centre, it requires to the level of 400 Mbps on the Network to receive the Data transmitted at a time from all the 680 offices but Sify is learnt to be provided with a minimum of 200 Mbps capacity. This affects the receipt of data from the end users at a time and take hours to complete the process. Further expansion is required when there is further migration.
13. The area of occupation in the main server at Mumbai maintained by M/S Reliance Ltd. is also not sufficient, which results in sluggish transmission of data from the entire 680 offices at present, at a time and even the validation cannot be made before 8:00 PM or 10:00 PM on all the days.
14. End of day process cannot be made even on daily basis and the staff have to wait for the nod from the Infosys even after midnights on several days and at times it can be made on the next day morning. Even the women employees are compelled to complete the EOD process in midnights and their husbands or wards waiting till midnights to take them to home.
15. Even the Help desk provided is not answering and the end users are taken to task and receiving brick bats from the irate public.
16. This results in closing of accounts in large numbers that too, can be made not on the date of presentation but after few days and our Department looses large chunk of customers, because of the miscalculations, wrong estimations and over ambitious activities and inadequate technological support.
17. Even the first and prestigious ATM of our Department unveiled by the ex Finance Minister Sri. P. Chidambaram at T. Nagar HO is not functioning from the date of installation and only 10 ATM cards are supplied on the first instant, that too only to the staff and some friendly users of T. Nagar HPO. But the ATM is provided with 24x7 A/C and a paid Guard, making huge loss to the Department and receiving severe criticism from the Print media.
18. The women employees should be relieved from this area of operation, till the situation improves, in order to avoid late night stays at offices inviting gender problems and unsafe returns to their home at midnights.
19. Further, adequate hardware and infrastructure should be given immediately to the CBS migrated offices with sufficient man power and proper remuneration for the extended hours, the staffs re serving.
20. In spite of all above cited problems the Postal staff is being worked on finacle software as matter of challenge and trying to give best services to the customers. In spite of all efforts the customers are not satisfying/delighting which hampers the reputation of the department. No PO which is upgraded with finacle are being closed before 8 PM every day. We are ready to work hard provided, solution for above problems are to be solved.
It is requested to sort out all the issues arising out of the CBS Migration and all the vendors need to be instructed to provide all the technological support as required by the field staff. As this is the pilot and sorting stage, if we failed to pull up the vendors to the level of expectation and necessity, later full implementation, restoration may be difficult with this vendor support.
It is further requested to spare some time and provide opportunity to present and brief our case in person for the welfare of our department staff and the clientle. Your immediate intervention as if house on fire is requested.
A line in reply is highly appreciated.
With profound regards,
Yours faithfully,
(M. Krishnan)
Secretary General
Source : http://nfpe.blogspot.in/

Tuesday, March 18, 2014

Bellary Head Post Office - 583101 Karnataka Circle has been successfully migrated to finacle on 17/03/2014.


Finacle CBS Go Live of Bellary HO, Karnataka Circle is successfully migrated and inaugurated by Shri.S.K.Yedve, SPO's Bellary Dn and Postmaster and the H.O. staff on 17.03.14 at 13:30 hrs......

 




POST MASTER,
BELLARY HO

Thursday, January 30, 2014

India Post to install 3000 ATMs,1.35 lakh mirco-ATMs by Sept 15


We will be starting with three ATMs to be installed in New Delhi, Chennai and Bangalore on Feb 5," says postal dept secretary
Even as its application to start a commercial bank is pending, India Post has drawn a massive plan to install as many as 3,000 ATMs and 1.35 lakh micro-ATMs at the ubiquitous post offices across the country for savings account holders by September 2015, a top official has said.
"We will be starting with three ATMs to be installed in New Delhi, Chennai and Bangalore on February 5 and then ramp it up gradually," postal department secretary Padmini Gopinath told a select group of reporters here over the weekend.
She said 1,000 ATMs with the India Post branding will be put in within the first year, which will be ramped up massively to 3,000 in the next 18 months.
To start with, the ATMs can be used only by 26 crore savings account-holders who save with the postal department, but Gopinath exuded confidence that within six months of the launch, they will get the interoperability permission from the Reserve Bank.
Postal savings are worth around Rs 6.05 trillion, which is half the savings in the largest lender SBI and more than double that of the largest private sector lender ICICI Bank.
Through interoperability, India Post will join the National Financial Switch, which will benefit India Post account holders to transact at the banks' ATMs and vice versa, she added.
India Post has been working with software major Infosys on this project, she added.
The micro ATMs will be handheld devices to be operated at the post office level while the ATM will be similar to the one operated by any commercial bank, she added.
The postal department, which has 1.55 lakh post offices over 90% of which are in villages, offers the savings account to people across the country and pays an interest of 4% per annum for such deposits. The account offers cheque facility at present.
It can be noted that the Department of Posts is fighting a very contentious battle to convert itself into a full fledged bank, asserting that its reach can help achieve the goal of financial inclusion.
However, the finance ministry has expressed some reservations about the idea, while Telecom Minister Kapil Sibal has exuded confidence of winning over his Cabinet colleagues to get the go ahead for the 'Postal Bank'.
Source : http://www.business-standard.com

More HPOs rolled out to CBS...




27/01/2014 - Today, following Head Post Offices are being rolled out to CBC. 

1
Delhi
Indraprastha HO
2
Maharashtra
Aurangabad H.O
3
Tamilnadu
Mayiladuthurai
3
Rajasthan
Shastri Nagar H.O
4
Rajasthan
Sawaimadhopur H.O
5
Tamilnadu
Tirunelveli HO
6
Tamilnadu
Palani HO
7
Tamilnadu
Pollachi HO
9
Tamilnadu
Coimbatore HO
10
Karnataka
Madiya HO
11
Karnataka
Sirsi HO
12
Karnataka
Nanjangu HO
13
Rajasthan
Hanumankhar Jn HO
14
Rajasthan
Nasarabad HO
15
Maharashtra
Dhule HO

Wednesday, January 22, 2014

CBS in Post Offices moving step by step....






 

It is proud to all postal staff that Karwar HPO (under North Karnataka Region) and Chembur HPO (under Mumbai Region) has successfully migrated to Core Banking Service (CBS) on 20/1/2014.

SAPOST congratulate to the Staff of these HPOs and CEPT Mysore team for their prodigious efforts and great achievements.
Source : http://postalinspectors.blogspot.in/

Tuesday, January 07, 2014

SHORT ARTICLE ON IT MODERNIZATION - CBS implementation of INDIA POST PROJECT 2012


Introduction
                In the changed scenario, modernization of Post office is mandatory to give enhanced service to the costumer, by avoiding duplication of work, better staff management with cost efficiency. For those modernization following methodologies are essential to implement the IT modernization of India Post, and for every below fields, vendors are called and approved by the department of Posts, India. I write this article to the common staffs of department of posts to know easily about the future course of action of our department under IT modernization

IT MODERNIZATION IS CONSISTS OF THE FOLLOWING
1.   Rural ICT Hardware Provider
Providing infrastructure like hand held device, mobile transmission infrastructures to the rural sub  post offices including BOs. M/s Infosys is signed as vendor
2.  Rural ICT mobile device platform provider – Supplying mobile hand held device software to the rural POs _ M/s Infosys is signed as vendor
      3. Core System Integrator (Except Banking and PLI) – Integrating and maintaining the software and datas for Mails, staff management, Accounts and auditing M/s TCS is signed as vendor
4.       Financial System Integrator (For Banking and PLI) – Integrating and maintain the software and datas for Savings Bank operations(CBS Finacle), PLI and RPLI & ATM installations – M/s INFOSYS is signed as vendor
5.        Data centre Facility – proposed to maintain the centralized main server at PTC Mysore and back  server at Mumbai – M/s Reliance is signed as vendor
6.       Network Integrators – connecting all the post office thro network – SIFY is signed as vendor
7.    Mail office Hardware supply – Supplying required infrastructure for 15000 postmen like hand held devices and hard ware for Mail offices and TMOs _ Still no vendor is nominated
8.     Change Management – Project management units (PMUs) shall be deployed upto regional level to suggest innovative ideas to grow better and effective management to the Postal administrators. – M/s Sai is nominated for that purpose as vendor
CBS implementation
CBS(Core Banking solutions) is one of the areas for FSI, and to migrate to the CBS finacle following pre migration activities like, Database discrepancies cleaning, Circle processing centres(CPC), Signature scanning are required to the migrate the sanchay post data to the CBS finacle centralized server server. PLI/RPLI credit particulars updation are also in FSI and that’s why we are obtaining and updating the omitted credit particulars of PLI/RPLI nowadays.
Need for CBS,
1. Cost efficiency ( For every Banking deposit/withdrawal transaction Nearly Rs 45-50 cost is occurred ) After IT modernization implementation thro ATM (Rs 15-18) and by net banking we could do transactions for Rs4)
2. Improved customer service – By alternate channels like ATM, net banking, mobile banking we could serve 24*7*365 to the customers
Value add on services like, SMS alerts, eBanking, eCommerce facilities can be offered to the postal customers
3. AML/KYC
By assigning Customer Identification File No(CIF) detect multiple accounts of the depositor can be detected, opened across the india.
Avoidance of submitting kyc documents whenever open the accounts by indicating the CIF no (Customer Identification File number assigned by CBS software)
4. Electronic Payment systems like NEFT (National Electronic Fund Transfer), RTGS(Real time gross settlement) facilities can be enabled to the customers to transfer the funds of their account to inter/intra bank beneficiaries.

Benefits to the Department
1.       Financial inclusion can be effected efficiently up to the bottom line of the people
2.       Better decision making by centralized server MIS (Management Information system)
3.       Reduction of cost and availability of man power for redeployment in marketing and other revenue generating capabilities
4.       Increased Productivity and accountability
For employees:
1.       Learn, build and enhance new skills and experiences,
2.       Reduction in Manual work and enhance productivity
3.       IT enabled services to avoid customer complaints
4.       Opportunity to work in an innovation based culture like Banking sectors
5.       Growth and strong Auditing
In FSI (Financial system integrator), for banking activities, CBS finacle software is designed by the INFOSYS, and gradually rolling out to the Pilot offices like T.Nagar HPO, Greames road P.O, Karaikkudi HPO etc.,
                After migration to CBS finacle the following important differences are there with our regular Sanchay Post software. Visit this site to read the differences
Conclusion:
                In the changing scenario, change is the only thing unchangeable. Department of Post is also not exceptional. By implementing IT enabled services, definitely shortage of staffs shall be eliminated and department is assured not to lift the excess man power and to utilize them for marketing and other growth oriented activities. To survive our best in the twin challenges like increasing competition and continuing advances in communication technology, IT modernization is much essential to uphold the 160 years glories of India post.
Source : Various articles of DOP regarding IT modernization
Shortened and compiled by, K.Kalimuthu PM Grade I, Madurai

For queries, suggestions, doubts please contact 9566330927, muthudsm@gmail.com

Tuesday, December 31, 2013

Need help putting this slideshow on your website?



Embedding albums, images, and slideshows

You can jazz up your blog or website by embedding a slideshow, album, or image. All it takes is a small snippet of HTML that you paste in the source code for your blog or website. Here's how to get it:

Slideshow

You can embed a Flash slideshow of any web album. It'll be automatically updated when you make changes to your album. Follow these steps to embed a slideshow:
  1. On the My Photos page, click your album.
  2. Click Link to this album on the right-hand side.
  3. Click Embed Slideshow.
  4. Choose your slideshow settings, such as image size, captions, and autoplay.
  5. Once you've chosen your settings, copy the resulting HTML code (Ctrl-C).
  6. Paste the HTML in the source code for your site (Ctrl-V).

An album

When you embed an album in your site, the album cover will display. Viewers who click the cover image will then be taken to view the album in Picasa Web Albums. Follow these steps to embed an album:
  1. On the My Photos page, click your album.
  2. Click Link to this album on the right-hand side.
  3. Copy the HTML (Ctrl-C) in the 'Paste HTML to embed in website' field.
  4. Paste the HTML (Ctrl-V) in the source code for your site.

An image

Follow these steps to embed a Picasa Web Albums image in your site.
  1. On the My Photos page, click your album.
  2. Click the photo you'd like to embed.
  3. Click Link to this Photo on the right sidebar.
  4. Set the following preferences:
    • Select your preferred image size.
    • Select 'Hide album link' to remove a link to the containing album, which is displayed by default with the image.
    • Select 'Image only (no link)' to get the image URL by itself, with no link back to Picasa Web Albums.
  5. Copy the HTML (Ctrl-C) in the 'Embed image' field on the right-hand side.
  6. Paste the HTML (Ctrl-V) in the source code for your site.
Source : https://support.google.com/picasa/answer/66969