The
government today said around Rs 752 crore is lying as unclaimed
deposits in more than 2.49 crore inactive savings accounts in post
offices.
"Rs 752,44,57,414.03 is the
amount lying in all inactive (silent) accounts as on March 31, 2011 in
2,49,59,446 accounts," Telecom Minister Kapil Sibal said in a written
reply to Lok Sabha.
West Bengal led the tally of
unclaimed deposits with over Rs 107 crore lying in 20.16 lakh accounts,
followed by Tamil Nadu (Rs 105.87 crore in 62.72 lakh accounts) and
Uttar Pradesh (Rs 68.61 crore in 21.74 lakh accounts).
"The depositor of such account
can activate the account at any time by transaction. Notices are issued
every year to the account holder of such accounts who are not
maintaining minimum balance. Special drives are launched to re-activate
such accounts by issuing notices and giving information through
electronic media," Sibal said.
Responding to another query,
Sibal said 79,604 complaints for non-delivery of Registered Letters,
41,794 for Speed Post and 8,257 related to Parcels were received in the
April-June, 2012 period.
"Of these, 73,077 complaints for
registered post, 38,154 for Speed Post and 6,147 for Parcels were
addressed. As on June 30, 2012, 6,527 complaint cases of Registered
Letters, 3,640 cases of Speed Post and 2,110 cases of Parcels are
pending," Sibal said.
The major reason for the
pendency are involvement of more than one postal circle/state in
processing the complaints, time taken in making detailed inquiry or
investigation and non-submission of the required details by the
complainant in some cases, he added.
The Minister added that during
2009-10, 2010-11 and 2011-12, departmental action has been initiated in
1,287 cases against postal employees and penalties have been imposed in
1,157 cases for non-delivery and loss of articles etc.
In a separate reply, Minister of
State for Communications and IT Sachin Pilot said the Department of
Posts' (DoP) volume as well as revenue from speed post has continuously
increased over the years.
"The volume of Speed Post has
increased from 21.14 crore in 2008-09 to 24.08 crore in 2009-10, 27.45
crore in 2010-11 to 39.19 crore in 2011-12," Pilot said.
Revenues from speed posts have
also grown from Rs 515 crore in 2008-09 to Rs 614 crore in 2009-10, Rs
749 crore in 2010-11 and Rs 900 crore in 2011-12, he added.
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