സ്ത്രീകള്‍ എങ്ങിനെ വസ്ത്രം ധരിക്കണം എന്ന് പുരുഷന്‍ നിഷ്ക്കര്‍ഷിക്കുന്നത് ശരിയോ? അല്ലെങ്കില്‍ തിരിച്ചും?

Showing posts with label Rulings. Show all posts
Showing posts with label Rulings. Show all posts

Wednesday, June 27, 2012

ACT UNDER BRITISH RULE - STUDY MATERIAL FOR VARIOUS DEPARTMENTAL EXAMINATION




Regulating Act,
1773-First step taken by the British Government to control and regulate the affairs of the East India Company in India
Pitt's India Act, 1784
It was introduced to remove the drawbacks of the Regulating Act
Charter Act, 1813
 Monopoly of the Company's trade abolished except trade in tea & trade with China

Charter Act, 1833
It made the Governor-General of Bengal as the Governor-General of India.
Charter Act, 1853
The legislative and executive functions of the Governor-General's Council were separated.
Government of India Act, 1858
This Act transferred the Government territories and revenues of India from the East India Company to the British Crown.
Indian Councils Act, 1861
Governor- General's Executive Council should have some Indians as the non-official members while transacting the legislative businesses.
Indian Councils Act, 1892
 Enlarged the functions of the Legislative Councils and gave them the power of discussing the Budget and addressing questions to the Executive
Indian Councils Act, 1909
This Act is also known as the Morley-Minto Reforms (Lord Morley was the then Secretary of State for India and Lord Minto was the then Governor- General of India). Introduction of an element of direct elections to the Legislative Councils
Government of India Act, 1919
 This Act is also known as the Montague Chelmsford Reforms. Montague was the then Secretary of State and Lord Chelmsford was the then Governor General of India. The act was meant to provide "Responsible Govt". in India
Government of India Act of 1935
 The Act provided for the establishment of an 'All-India Federation' consisting of the Provinces and the Princely States as the units.
Indian Independence Act of 1947
It declared India as an Independent and Sovereign State
Collected by  S Jayachandran  , SA , Mavelikara Division, 690101 9961464279

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Thursday, June 07, 2012

Employees Related - FAQ

1.      What is Pay advance? When in can be availed?

Ø  The employees under orders of transfers are eligible for advance of pay. It is not admissible for request before completion of tenure. Amount of advance is one month’s pay in case of normal transfer and two months pay in case of transfer due to shift of head quarters. It will be recovered in not more than 24 installments.
2.      Whether the Circle head or Divisional head is having the power of dequaterisation of a post attached quarter?
Ø  As per the Directorate orders dt. 06.05.03, the Heads of Circles are competent to cause orders of dequarterisation.

Similarly, the suspension of quarters beyond 90 days enabling the SPM to draw HRA due to inhabited quarters shall be exercised by the circle head only. There is no need to forward such cases to Directorate now.
3.      One Sub PM provided with post attached quarters retired from service. Whether he should vacate the quarters on the date of retirement or keep it for some time?
Ø  As per the Dte Orders dt. 04.10.91, he may be allowed to retain the quarters attached to his post for a period of one month on payment of normal rent.
4.      Whether any Government dues can be recovered from the Group Insurance (CGEGIS) amount?
Ø  No. According to Para 21.2 of the scheme promulgated in 1980, it is not permissible to adjust any Government dues from the Group Insurance scheme amount.
5.      Whether split duty allowance is admissible during the leave period?
Ø  Split duty Allowance in not admissible if an employee is not to attend duty for full calendar month due to leave. It is similar like Transport Allowance
                                                                                (MF OM No. 9 (20)/2000-E II (B) dt. 10.06.2005)   

Courtesy : http://aipeup3tn.blogspot.in/

Sunday, June 03, 2012

IMPORTANT RULES FROM PO GUIDE PART I & POSTAL MANUAL VOL V FOR PS GP B, IPO & PM GRADE 1 EXAM

POST OFFICE GUIDE  :  PART - I

Rule             Details

03.                Night Post Offices.
04.                Mobile Post Offices.
05.                Business Hours.
11.                Franking Machine.
11(i).             Franking Machine for Govt Offices.
12.                Payment of Postage on Cash.
13.                Spoilt or Defaced Stamps.
14.                Fictitious Stamps.
32-33.           Certificate of Posting.
34.                Recall or Delivery of Postal Article.
38.                Delivery of Regd Articles to Firms.
39.                Delivery of Articles to Pardanashin Women.
40.                Delivery of Damaged Article.


41.                Delivery of Parcels.
55.                Post Boxes.
56.                Post Bag.
57.                Window Delivery.
63.                Identification Card.
64-66.           Post Restante Articles
67-69.           Redirection of Articles.
71.                Redirection of Parcels.
72.                Disposal of Undeliverable & Undelivered Articles in POs.                   
75.                Disposal of Articles sent to RLO.
77.                Complaint & Suggestion Book.
78-81.           Method & Period preferring complaints.
82.                Particulars to be furnished while preparing complaints.
89.                Articles addressed to deceased persons.
98.                First Class and Second Class mails.
100.              Letter Envelopes – Dimensions & Size.
104.              Articles enclosed in Transparent Envelops.
105.              Articles enclosed in Open Panel.
107.              Letter Cards & Private Manufactures.
109-112.       Post Cards & Private Manufactures.
116-118.       Business Reply Service.
120-127.       Book Packet.
128.              Book Packet containing Printed Books.
129.              Book Packet containing Periodicals.
130-135.       Pattern & Sample Packets.
136-138.       Blind Literature Packets.
139.              Definition – Regd News Papers.
140.              Conditions for Registration of Regd News Papers.
141.              Application for News Paper Registration.
142.              Renewal & Termination of Registration.
143.              Packets of Regd Newspapers.
144.              Posting of Newspapers without prepayment of postage.
170.              Compensation for the Loss or Damage to the Regd Articles.
171.              Articles for which registration is compulsory.
172-178.       Condition for Insurance.
182.              Responsibility for Loss of Insured Articles.
183.              Compensation for Loss of Insured Articles.
184.              Cases in which insurance is compulsory.
186-192.       Value Payable Articles.
199.              Postage due to Official Postal Articles.
205.              Camp Articles, Special bag, Camp Bag.
209-213.       Articles prohibited for transmission by Inland Post.
230.              Void Money Orders.
243-254.       Inland Postal Order.
POST OFFICE GUIDE  :  PART - II
Rule             Details
18 & 104.      Warehousing Charges.
43.                Bulk bag System.
76-78.           Condition for Insurance for Foreign Articles.
82(b).            Insured Boxes.
POSTAL MANUAL V

Rule             Details

10.                Sorting Office.
11.                Sorting Sub Office.
12.                Return Letter Office (RLO).
13.                Office of Exchange, Office of Exchange of Transit, Foreign Post Offices &
                     Sub Foreign Offices
23.                Station and Sorting Articles.
24.                Labelled Bundle.
25.                Check Slip.
25A               Money Order Check Slip.
27.                Registered Bundle.
29.                Insured Bundle.
37A.              Camp Bag.
52A.              Due Mail & Sorting Lists.
53.                Due Mails and Unusual Mails.
54.                Face and Facing.
55.                Beat.
56A.              Late Letters and Too Late Letters.
57.                Missent and Misdirected Articles.
57A.              Trial Cards.
59.                Clearance of Letter Boxes.
60.                Clearance of Letter Boxes at Railway Station.
61.                Treatment of Late Letters.
66.                Articles with Undecipherable or Incomplete Addresses.
67.                Preparation of Labelled Bundles.
69.                Contents of Station Mail bag for a HO or SO.
70.                Contents of Station Mail Bag for a BO.
71.                Contents of a Sorting Mail Bag.
72A.              Bulk Bag.
74.                Plural Mail Bags.
75.                Extra Mail Bags.
76/2.             Inland Air Mail Delivery Bill.
77.                Plural Transit Bags.
78.                Extra Transit Bags.
79.                Extra Despatch of Mails.
103.              Book of Postmarks.
110A.            Treatment of unpaid or Insufficiently paid articles for Foreign Countries.
114.              Articles found Open, Damaged or without contents.
115.              Treatment of Articles, the registration or insurance of which is compulsory.
116.              Articles marked by Parcel Post.
122.              Articles prohibited from transmission by Inland Post.
123.              Articles prohibited from Importation or liable to Customs Duty.
132.              Tin Seal Holder.
134.              Special Bag and Camp Bag.
136&137.      Due Mail and Sorting List.
139A.            Trial Cards.
141.              Disposal of Check Slips.
142A.            Measures to be taken in case of accident to the Aircraft in the course of
                     conveyance.
144.              Important irregularities to be reported by telegraph.
145.              Error Book.        
148.              Redelivery to the sender or alteration/correction of address of Postal Articles
                     in the course of transmission by Post.
152.              Production of Records before Police or Excise Officers.
154.              Ordinary Postage Stamps, Coins and other articles of value found in Letter
                     Boxes or on a Counter.
155.              Half Yearly Enumeration Return.
161-165.       Unusual Bag Account.
170.              Only Important cases to be reported to Head of the Circle.
173.              Action to be taken respecting Absconders.
175.              Submission of reports to the Head of the Circle.
177-190.       Cases of High Way Robberies.
196.              Delivery of Damaged Articles.
206.              Short receipt of Registered Articles of all kinds.
210.              Search Bills.
211.              Public complaints regarding loss of Unregd Articles.
215.              Credit of Unpaid Postage.
226,227,       Weighment System.
231-234 &
236.             
229-230,       Occasional Despatches.

Courtesy : http://abkantharaja.blogspot.in & http://sapost.blogspot.in/

Thursday, May 24, 2012

Discipline and Conduct Rules -Glossary S to W


Schedule: An appendix to an Act of legislature or to a legal instrument containing a statement of details or taking the form of a detailed list of relevant matter.

Scope of Inquiry: As per the CCS (CCA) rules, inquiry need be conducted only in respect of such charges, which are not admitted. Further, the rules provide for a return of finding of guilt by the Inquiry Officer in respect of charges admitted by the delinquent Govt. servant. In respect of such charges, it is not necessary to introduce witnesses and documents to prove the charges.

Secondary evidence is the evidence drawn from the source, which is not primary. In the case of documents, the secondary evidence is that which is drawn from certified copies or Photostat copies. In oral evidence, the hearsay evidence will fall in this category.

Speaking order: An order, which contains matter, which is self-explanatory or illustrative of the mere direction, which is given by it, is sometimes thus called.

“Recording of reason by a quasi-judicial authority is obligatory as it ensures that the decision is reached according to law and is not a result of caprice, whim or fancy or reached on ground of policy or expediency. The necessity to record reasons is greater if the order is subject to appeal”. “It is therefore impressed upon all concerned that the authorities exercising disciplinary powers should issue self contained, speaking and reasoned orders conforming to the aforesaid legal requirements.”

A speaking order at its best be a reasonable one and at its worst a plausible one.

Standard of proof: The standard of proof required in a disciplinary inquiry is that of preponderance of probability and not proof beyond doubt.

Statute: A written law as distinguished from a customary law or law of use and wont; a subordinate legislation.

Statute law may be properly defined as the will of the Nation, expressed by the Legislation, expounded by courts. The legislature as the representative of the Nation expresses the national will by means of statutes. Those statutes are expounded by the courts so as to form the body of statute law.

Stigma: Imputation attaching to a person’s reputation, stain on one’s good name.

Sub judice: In course of trial.

Subletting includes sharing of accommodation by an allottee with another person with or without payment of licence fee by such other person.

Subordination is submission and obedience to authority.

Subordinate: Belonging to an inferior rank, grade, class or order; that is ranked lower.

“No person who is a member of a civil service of the Union or an All India Service or a civil service of a State or holds a civil post under the Union or a State shall be dismissed or removed by an authority subordinate to that by which he was appointed.”

None of the major penalties can be imposed on a Govt. servant by an authority subordinate to the appointing authority in respect of that Govt. servant.

Subsistence grant: An authoritative bestowal of such sum as to meet the minimum requirements of life.

Suspension is the action by which a servant is kept out of duty by his master for a temporary period. The word ‘suspend’ has been defined to mean “to debar or cause to withdraw temporarily from any privilege, office or function”. The contract of employment and the master-servant relationship continues during suspension.

Tampering: Bringing improper influence to bear upon a witness as by bribery or intimidation, altering for improper purpose or in an improper way.

Tampering with the documents: In order to obviate tampering with the documents, the accused officer in a departmental proceeding should be allowed inspection of records/ documents etc. only in the presence of a responsible officer. The Inquiry officer should take sufficient precautions to ensure that the records/documents and other papers are not tampered with while the documents are under his custody or during the course of actual inquiry.

Terminate: Put an end to, conclude.

Termination of service of a temporary employee: The services of a temporary Government servant can be terminated at any time by a notice of one month in writing given either by the Government servant to the appointing authority or by the appointing authority to the Government servant.

Termination of disciplinary proceedings: Where a Government servant dies during the pendency of the inquiry i.e. without the charges being proved against him, imposition of any of the penalties prescribed under the CCS (CCA) Rules, 1965 would not be justifiable. Therefore, disciplinary proceedings should be closed immediately on the death of the alleged Government servant.

Test whether the act or omission is punishable: The test is whether the act or omission has some reasonable connection with the nature and conditions of service or whether the act or omission has cast any reflection upon the reputation of the member of the service for integrity or devotion to duty as a public servant. The test in each case will be whether the servant is conducting himself in a way consistent with the faithful discharge of his obligations undertaken by him either expressly or impliedly in accepting the service.

Transfer to a lower post: A Government servant may be transferred to a post carrying less pay than the pay of the post on which he holds a lien, on account of his inefficiency or misbehaviour or on his own written request.

Trial is a judicial examination, in accordance with law, of a cause either civil or criminal, of the issues between the parties, whether of law or fact, before a court that has jurisdiction over it.

Trespass: Doing of unlawful act or of lawful act in unlawful manner to the injury of another’s person or property or any violation or transgression of the law; passing beyond some limit, an encroachment, intrusion on or upon.

Ultra vires: Beyond the power or authority of.

Unbecoming conduct: A conduct which is indecent, reprehensible, or abominable involving moral though not legal lapses is conduct unbecoming of a Government servant.

Verbatim: Using exactly the same words. Where the statement of a witness recorded earlier during investigation or preliminary enquiry is read over to him in the presence of the inquiry officer, marked on his admission and a copy given to the charged officer and he is given an opportunity to cross examine the witness, it is not necessary that the witness should repeat verbatim the contents of the statement given by him earlier.

Victimisation is an ordinary English word, which means that a certain person has become a victim, in other words, that he has been unjustly deal with.

Vigilance means watchfulness against corruption, pilferage and intentional and non-intentional loss to the organization. The term is derived from the word ‘vigil’ which means keeping awake and watchful during the night.

Warning: Warning is an admonition or reprimand administered by any authority superior to a Govt. employee in the event of minor lapses like negligence, carelessness, lack of thoroughness, delay etc. It is an administrative device in the hands of superior authorities for cautioning the Govt. employees with a view to toning up efficiency and maintaining discipline.

Warning kept in the C.R. Dossier of a Government servant has all the attributes of a “censure”.

Willful: An act is said to be willful if it is intentional, conscious and deliberate.

Withhold: To refrain from giving, granting or permitting.

Withholding of increments of pay: An increment may be withheld from the Government servant by the competent authority if the Government servant’s conduct has not been good or his work has not been satisfactory. In ordering the withholding of an increment, the withholding authority shall state the period for which it is withheld, and whether the postponement shall have the effect of postponing future increments.

Withholding of next increment: Where by an order the ‘next increment’ due to Government servant is withheld for a specified period, all the increments falling due during that specified period would be withheld because without getting the next increment, a Government servant cannot get the increments falling after the ‘next increment’.

Withholding of increments of pay with cumulative effect: In ordering the withholding of an increment, the withholding authority shall state the period for which it is withheld, and whether the postponement shall have the effect of postponing future increments. Where increment is or increments are withheld stating that the postponement will have the effect of postponing future increments, such withholding is known as withholding of increments with cumulative effect.

“But when penalty was imposed withholding two increments i.e., for two years with cumulative effect, it would indisputably mean that the two increments earned by the employee was cut off as measure of penalty for ever in his upward march of earning higher scale of pay. In other words, the clock is put back to a lower stage in the time scale of pay and on expiry of two years the clock starts working from that stage afresh. The insidious effect of the impugned order, by necessary implication, is that the appellant employee is reduced in his time scale by two places and it is in perpetuity during the rest of the tenure of his service with a direction that two years’ increments would not be counted in his time scale of pay as a measure of penalty. The words are the skin to the language which if peeled off its true colour or its resultant effects would become apparent.”

Withholding of permission to retire: If a Government who is under suspension gives a notice for voluntary retirement from service, appropriate authority may withhold permission for his voluntary retirement. Even in case where a Government servant is suspended after giving the notice, the permission to retire voluntarily may be withheld.

Withholding of Promotion: Withholding of promotion is one of the minor penalties under Rule 11 of CCS (CCA) Rules. As per item (iii) in the explanation accompanying Rule 11, “non-promotion of Government servant, whether in a substantive or officiating capacity, after consideration of his case, to the service, grade or post for promotion to which he is eligible” shall not amount to penalty within the meaning of Rule 11.

Witness: One who furnishes evidence; one who is called upon to testify before a court.

Written brief is an overall sum up of his case by a party in disciplinary proceedings. It is submitted after the entire evidence on behalf of both the employer and the employee has been recorded and contains written arguments to sum up the effect of various facts and evidence recorded in the case.


Courtesy : www.gservants.com/

Friday, April 27, 2012

Conduct and Discipline Rules-Glossary H to N


Habitual late attendance/absence: Unless there are particularly extenuating circumstances requiring consideration on their merits, habitual absence or habitual late attendance will mean recurrence of the offence or more than six occasions within a period of three months from the date of his first occurrence. This will apply to Industrial Employees also.
Hearsay evidence: In department inquiries, the hearsay evidence is admissible. “All materials, which are logically probative for a prudent mind, are permissible. There is no allergy to hearsay evidence provided it has some reasonable nexus and credibility.”
Honourable acquittal: The concept of ‘honourable acquittal’ and ‘full exoneration’ are unknown to criminal law. Courts are only concerned to find whether the prosecution has succeeded in proving beyond a reasonable doubt the guilt of the accused. As in court judgments, the use of expression “exoneration on merits” and the like may not be found, it is left to the authority ordering reinstatement to determine from the circumstances of each case whether the acquittal should be taken to mean exoneration or merits or not.
Human rights means the rights relating to life, liberty, equality and dignity of the individual guaranteed by the Constitution or embodied in the International Covenants and enforceable by courts in India”.
Illegal strike: The question whether a strike or lock out is legal or illegal does not present much difficulty for resolution since all that is required to be examined to answer the question is whether there has been a breach of the relevant provisions. A strike may be illegal if it contravenes the provisions of Sections 22, 23 or 24 of the I.D. Act or of any other law or of the terms of employment depending upon the facts of each case.
Immunity from disciplinary action: As per the general principle, bona fide exercise of quasi-judicial functions cannot be subject matter of disciplinary action. However, In Union of India v. K.K. Dhawan Supreme Court has ruled that disciplinary action can be taken in the following cases:
Where the officer had acted in a manner as would reflect on his reputation for integrity or good faith or devotion to duty;
If there is prima facie material to show recklessness or misconduct in the discharge of his duty;
If he has acted in a manner which is unbecoming of a Government servant;
If he had acted negligently or that he omitted the prescribed conditions which are essential for the exercise of statutory powers;
If he had acted in order to unduly favour a party;
If he had been actuated by corrupt motive, however small the bribe may be because Lord Coke said long ago “though the bribe may be small, yet the fault is great”.
The Apex Court added that the above catalogued are not exhaustive and that for a mere technical violation or merely because the order is wrong and the action is not falling under the above enumerated instances, disciplinary action is not warranted. The Court further cautioned that each case will depend upon the facts and no absolute rule can be postulated.
Integrity: Rigid adherence to a code of behaviour, probity.
Inquiry Officer: An authority appointed under Rule 14 (2) of CCS (CCA) Rules or under the provisions of Public Servants (Inquiries) Act, 1850 to inquire into the truth of any imputation of misconduct or misbehaviour against a Government servant.
Jurisdiction: Power or authority in general.
Jurisprudence: It is the name given to a certain type of investigation into law, an investigation of an abstract, general and theoretical nature which seeks to lay bare the essential principles of law and legal systems.
Law: The word “law” has to be given general and wide meaning to include the rules framed under constitutional provisions (e.g. under Art. 309). Rules framed under Art. 309 of the Constitution are legislative in character and they are laws for all purposes.
Leading question: A question suggesting the answer, which the person putting it wishes or expects to receive.
Leading questions are not permitted in examination or re-examination of witnesses in departmental inquiries. However, they are permissible in cross examination.
Legal Practitioner: One who is engaged in the exercise or employment of legal profession; a person who practises law, such as an advocate, vakil or attorney.
Legal Practitioner-assistance of- in departmental inquiry: “A delinquent Government servant in a departmental inquiry may take the assistance of any other Government servant posted in any office either at his headquarters or at the place where the inquiry is held, to present the case on his behalf, but may not engage a legal practitioner for the purpose, unless the Presenting Officer appointed by the disciplinary authority is a legal practitioner, or, the disciplinary authority, having regard to the circumstances of the case, so permits.”
Legal Practitioner in the context of departmental inquiry: Legal Adviser or lawyer is for this purpose somewhat liberally construed and must include “whoever assists or advises on facts and in law must be deemed to be in the position of a legal adviser.” In the last analysis, a decision has to be reached on a case to case basis on the situational particularities and the special requirements of justice of the case.”
Mandatory: Where some thing is required to be done and consequences of failure to do so are also provided then it is known as mandatory.
Master servant relationship: Master servant relationship with State and holder of civil post is indicated by the State’s right to select and appoint the holder of the post, its right to suspend and dismiss him, its right to control the manner and method of his doing the work and the payment by it of his wages or remuneration. A relationship of master servant may be established by the presence of all or some of these indicia, in conjunction with other circumstances and it is a question of fact in each case whether there is such a relationship between the State and the alleged holder of a post.
Memorial: A statement of facts forming the basis of or expressed in the form of a petition to a person of authority, a government etc.
Misconduct: It is the action or inaction of a Government servant which is in violation of a rule of conduct, written or unwritten. It is conduct incompatible and inconsistent with the faithful discharge of duties. Whatever conduct of the civil servant is regarded as being contrary to an ideal master servant relationship between the two may be regarded as a lapse on the part of the civil servant and may be considered to be a misconduct in varying degrees.
Moral Turpitude: Moral Turpitude is an expression, which is used in legal as also societal parlance to describe conduct, which is inherently base, vile, depraved or having any connection showing depravity.
Natural justice is the justice based upon the innate moral feeling of mankind.
Negligence: Want of attention to what ought to be done or looked after; lack of proper care in doing something; omission to do something which a reasonable man, guided upon the considerations which ordinarily regulate the conduct of human affairs, would do or doing something which a prudent and reasonable man would not do.
Nemo debet bis vexari means that a man must not be put twice in peril for the same offence. He can plead as a complete defence his former acquittal or conviction. This rule of natural justice is embodied in Article 20 (2). The Article guarantees immunity against ‘prosecution and punishment for the same offence ‘ for a second time.
Nemo debet esse judex in propria causa means that no one shall be a judge in his own case or that the tribunal or the quasi-judicial authority which adjudicates the dispute must be impartial and without bias.
Nemo punitur pro alieno delicto: No one is punished for the fault of others.
Non-employment certificate: A certificate to the effect that he was not engaged in any other employment, business, profession or vocation to be furnished every month in prescribed form by a suspended employee for receiving subsistence allowance.
Notice: A formal written announcement.
Notice for termination of services of a temporary Government servant: For the termination of services of a temporary employee, either by the employee himself or by the appointing authority, the notice to given is of one month. Without giving this notice or by giving a shorter notice also, the services can be terminated. Then the Government servant shall be entitled to claim a sum equivalent of pay plus allowances for the period of the notice or for the period by which the notice falls short of one month.
Notification or Public Notification shall mean a notification published in the gazette of the State or the Central Government and the word ‘notified’ shall be construed accordingly.
Notification means a notification published in the Official Gazette.
No work no pay: Deliberate abstention from work, whether by resort to strike or go slow or any other method, legitimate or illegitimate, resulting in no work for the whole day or days, will entitle the management to deduct, pro rata or otherwise, wages of the participating workmen notwithstanding absence of any stipulation in the contract of employment or any provisions in the service rules, regulations or Standing Orders. In case of such undisputed mass misconduct, deduction of wages will not require disciplinary proceedings. Amount of deduction of wages will depend on facts and circumstances-Payment of Wages Act, 1936 Sections 7 (2) (b)9 and Mere physical presence in office is not enough; employees must perform work for payment of wages.

the words from O to be continued…..