Master Circular- Disbursement of Pension by Agency Banks
Payment of Pension to Government Pensioners under the various schemes through agency banks Introduction
The payment of pension to retired
Government employees is
governed by the relevant Schemes prepared by concerned
Ministries/Departments with the approval of Controller General of
Accounts,
Ministry of Finance,
Government of India or by State Governments and involves payment of
basic pension, increased Dearness Relief and other benefits as and when
announced by the Governments. Various
circulars issued in this connection are summarized hereunder for information.
2. Payment of Pension to Central Government Pensioners through
Public Sector Banks - Steps taken by Government to minimize delay in
payment of Dearness Relief (DR) to Pensioners - Discontinuation of
forwarding Government Orders in respect of DR etc. through Reserve Bank of India.
(Ref: DGBA. GAD. No. H-506/45.01.001/2002-03 dated April 12, 2003)
In order to obviate the time lag between the issue of Dearness Relief
etc. orders and actual payment to the beneficiaries and to render
expeditious service to the senior citizens, Ministry of Personnel,
Public Grievances and Pensions, Department of Pension and Pensioners
Welfare, Government of India have taken following steps:
i. As soon as the sanction of Dearness Relief at revised rates
is received from Ministry of Finance, Orders for payment of Dearness
Relief to pensioners at revised rates are issued and the copies of such
orders are immediately sent to Heads of all Agency Banks by e-mail as
well as by FAX with instructions to take necessary action for
expeditious payment of Dearness Relief.
ii. The orders are put on web-site of Ministry of Personnel, Public Grievance and Pensions (http://www.persmin.nic.in)
iii. Copies of orders are also sent by post to Heads of all Agency Banks
and published in leading newspapers by Indian Banks' Association. RBI
would no longer be forwarding Government orders in respect of Dearness
Relief to Agency Banks.
3. Acceptance of nomination in form 'A' and 'B'- Central Civil / Railway Pension
(Ref: DGBA. GAD. No.H-94/45.05.031/2004-05 dated August 24, 2004 and Ref. DGBA.
GAD. No. H-3611/ 45.03.002/ 2005-06 dated October 10, 2005)
With a view to avoid inconvenience to the pensioners, Central Pension
Accounting Office (CPAO) and Ministry of Railways (Railway Board), have
decided to adopt the nomination forms ('A' & 'B'). Agency banks were
advised to issue necessary instructions to all pension paying branches
to accept Nomination Forms 'A' or 'B' as the case may be, submitted by
Central Civil/Railway pensioners for the payment of arrears of pension
to the heir(s).
4. Implementation of procedure for payment of pensions and other
retirement benefits to All India Service Officers retiring from
Government of India while on Central Deputation.
(Ref. DGBA. GAD. No. 612-644/ 45.01.001/2004-05 dated October 7, 2004)
Agency Banks are advised to follow accounting procedure for payment of
pension to All India Service Officers retiring from Government of India
while on Central Deputation as follows:
(i) PPO number for All India Service Pensioners would incorporate,
besides the 12 digit numeric component used for Central Civil pensioner,
a prefix indicating the service and the state cadre to which the
pensioner belongs. A sample PPO number for an IAS Officer of Punjab
cadre would be - IAS/Pb/438840400191.
(ii) All India Service Pensioners will have the option to draw pension only through the authorised banks.
(iii) The Special Seal Authority (SSA) issued by the CPAO would be in
blue colour to distinguish it from authorities issued for Central Civil
pensioners. In addition, the authority will indicate the State
Government to which the payment is debitable.
(iv) One copy of the SSA will be sent to concerned Accountant General for information and record.
(v) The concerned paying branches of the bank after following the
necessary procedure for identifying the pensioner would release the
payment and add the name of All India Service Pensioner to the scrolls
prepared for State Government Pensioners to be routed for reimbursement
to the reimbursing branches of the Reserve Bank/ State Bank as the case
may be. Such scrolls are NOT being handled under Single Window System of pension reimbursement for Central Government Civil Pensioners and should not therefore be sent to CPAO.
(vi) The reimbursing branches would follow the procedure for the State
Government Pensioners and send advice to Reserve Bank, CAS, Nagpur and
the corresponding scrolls to the concerned Accountant General.
(vii) The RBI, CAS, Nagpur would debit the concerned State Government Account as per the procedure.
5. Scheme for payment of pension to Defence pensioners by public
sector banks - delay in submission of pension payment scrolls and steps
to avoid fake & fraudulent payments.
(Ref. DGBA.GAD. No. 867-899/ 45.02.001/ 2004-05 dated October 18, 2004)
It has been observed that there is a lag of two to three months in
submitting the pension payment scrolls to pension authorities by the
pension paying banks.
Often these scrolls are bunched. In this connection, a reference is
invited to paragraphs 9(6), 10 and 11 of the booklet "Scheme for Payment
of Pension to Defence Pensioners" wherein the procedure
for transmission of pension payment scrolls by paying branches, link
branches and reimbursing branches is clearly stipulated. The entire
procedure needs to be completed as per the timeframe fixed so that the
payment scrolls are finally received at the Office of the PCDA
(Pension), Allahabad latest by 15th of the followrding month (except for
the month of March scrolls, which should invariably reach latest by 3
week of every year). The Office of the PCDA (Pension) has also noticed
that in some cases of payment of gratuity and commutation amount were
made to imposters on fake and fraudulent PPOs by the pension paying
branches without observing prescribed checks. It has also been observed
that in the cases of first payment of pension, either PPO numbers were
not mentioned on the scrolls or incorrect PPO numbers were mentioned
making it difficult to verify the correctness of the payment. Further,
these payments were being shown in the main pension payment scrolls
along with the regular monthly payments of Defence Pensioners.
The Pension Paying Branches/ Link Branches / Reimbursing Branches are
advised to put in place a more efficient system to ensure the following:
(i) Pension Paying Branches to submit pension payment scrolls to Link
Branches within the stipulated time (by 10 of the following month). No
bunching of scrolls is done.
(ii) Link Branches to forward the original copy of the scroll along with summary sheet and summary documents to reimbursing banks (RBI/ SBI etc. as the case may be) by 11th of each month.
(iii) Reimbursing banks should forward the original copy of the scrolls
directly to CDA (Pension), Allahabad after reimbursing pensionthpaying
bank, by debit to Government Account so as to reach PCDA (Pension) by 15
of the following month except for the March scrolls.
(iv) In the cases of first payments of pension, pension paying branches
should prepare scrolls carefully indicating correct PPO number, amount
of gratuity and commutation against the name of each pensioner and
submit the same separately on a monthly basis in addition to the regular monthly payment cases which will continue to be prepared separately along with separate summary sheet.
(v) Pension paying branches should prepare separate summary sheets for
regular monthly pension payment cases as well as first pension payment
case.
Joint Account of the pensioner with the spouse could be operated either
by 'Former or Survivor' or 'Either or Survivor' basis subject to the
following terms and conditions:
(a) Once pension has been credited to a pensioner's bank account, the
liability of the Government/Bank ceases. No further liability arises,
even if the spouse wrongly draws the amount.
(b) As pension is payable only during the life of a pensioner, his/her
death shall be intimated to the bank at the earliest and in any case
within one month of the demise, so that the bank does not continue
crediting monthly pension to the Joint Account with the spouse, after
the death of the pensioner. If, however, any amount has been wrongly
credited to the Joint Account, it shall be recoverable from the Joint
Account and/or any other account held by the pensioner/spouse either
individually or jointly. The legal heirs, successors, executors etc.
shall also be liable to refund any amount, which has been wrongly
credited to the joint account.
(c) Payment of Arrears of pension (Nomination) Rules 1983 would continue
to be applicable to a Joint Account with the pensioner's spouse. This
implies that if there is an 'accepted nomination' in accordance with
rules 5 and 6 of these Rules, arrears mentioned in the rules shall be
payable to the nominee.
Existing pensioners desiring to get their pension credited to a joint
account as indicated above are required to submit an application to the
bank branch, from where they are presently drawing pension in the
prescribed form. This would also be signed by the pensioner's spouse in
token of having accepted the terms and conditions laid down by
Government of West Bengal. The above facility is applicable to the
existing/future pensioners.
15. Disbursement of Central Government Pension through Public Sector Banks - Issue of Pension Slip.
(Ref.DGBA.GAD.H.10975/45.05.031/2006-07 dated January 9, 2007)
It has been decided in consultation with the Central Pension Accounting
Office, Ministry of Finance, Government of India to issue pension slips
to the Central Government pensioners (Civil) at commencement of pension
and thereafter, wherever there is a change in quantum of pension. All
the agency banks were advised to issue suitable instructions to their
pension paying branches.
16. Introduction of Single Window System for reimbursement of Defence Pension Payments.
(Ref. DGBA.GAD. No. H-13834/45.02.001/2006-07 dated March 13, 2007)
It has been decided in consultation with the Office of Principal
Controller of Defence Accounts (Pension) to introduce Single Window
System for reimbursement of Defence Pension with effect from April 1,
2007. Hence, the Reimbursing Banks i.e. RBI (PADs), SBI and its
associate banks will cease to reimburse Defence pension payments made by
the banks with effect from April 1, 2007. Pension payments transactions
may be reported through Link Cell in Nagpur to Central Accounts
Section, Reserve Bank of India, Nagpur for fund settlement as in the
case of Central Civil Pension. The agency banks are required to send the
Payment scrolls to the office of the PCDA (P), Draupadi Ghat,
Allahabad.
All the past transactions remaining outstanding prior to April 1, 2007
for which Pension Payment Scrolls Advices are wanting shall be resolved
through Reimbursing Branches of RBI/SBI and its Associates.
17. Scheme for payment of pension to Arunachal Pradesh Government pensioners by public sector banks:
(Ref. DGBA.GAD. H-14279/45.05.024/ 2006-07 dated March 23, 2007)
Government of Arunachal Pradesh has modified the scheme for payment of
pension permitting credit of pension also to a Joint Account operated by
pensioner with his/her spouse in whose favour an authorization for
family pension exists in the pension payment order (PPO). The joint
account of the pensioner with the spouse could be operated either by
'former or survivor' or 'either or survivor' basis subject to the
following terms and conditions:
a) Once pension has been credited to the pensioner's bank account, the
liability of the Government/bank ceases. No further liability arises,
even if the spouse wrongly draws the amount without the knowledge of the
pensioner.
b) As pension is payable only during the life of a pensioner, his/her
death shall be intimated by the spouse to the bank at the earliest and
in any case within one month of the demise, so that the bank does not
continue crediting monthly pension to the joint account with the spouse,
after the death of the pensioner. If, however, any amount has been
wrongly credited to the joint account, it shall be recoverable from the
joint account or his/her account held by the pensioner/spouse either
individually or jointly. The legal heirs, successors, executors etc.
shall also be liable to refund any amount, which has been wrongly
credited to the Joint Account.
c) Existing pensioners desiring to get their pension credited to a Joint
Account as indicated above are required to submit an application in the
prescribed form to the concern bank branch, from where they are
presently drawing pension. The pensioner's spouse in token of having
accepted the terms would also sign this. The above facility is
applicable to the existing/future pensioners.
d) Opening of Joint Account with any other person for credit of pension,
except the spouse in whose favour family pension is authorised in the
PPO, shall not be permissible. Family pensioners are not covered under
this revised scheme.
18. Disbursement of Central Civil/Defence/Railway and Governments of West Bengal, Goa and Kerala Pension through Public Sector Banks-Issue of Pension Slips:
(Ref. DGBA.GAD. H-10975/45.05.031/ 2006-07 dated January 9, 2007 Ref.
DGBA.GAD. H-17663/45.05.031/ 2006-07 dated June 12, 2007
Ref.DGBA.GAD.No. 3856/45.05.031/2007-08 dated October 8, 2007
Ref.DGBA.GAD.No.H 12704/45.05.005/2007-08 dated June 11, 2008 Ref.DGBA.GAD.No.924/45.05.012/2008-09 dated July 23, 2008 Ref. DGBA. GAD.No.H 2090/ 45.05.015/ 2009-10 dated September 1, 2009)
It has been decided by Central Pension Accounting Office (CPAO)/Ministry
of Defence/Railway and Governments of West Bengal, Goa and Kerala to
issue pension slips to their pensioners including family pensioners.
Accordingly, pension slips as per the prescribed format are to be issued
to these pensioners/family pensioners at the commencement of pension
and thereafter, whenever there is a change in quantum of pension. All
the agency banks were advised to issue suitable instructions to their
pension paying branches.
19. Scheme for payment of pension to Assam Government Pensioners by
Public Sector Banks- Credit of pension to Joint Account operated by a
pensioner with his /her spouse:
(Ref. DGBA.GAD. No. 7570/45.05.018/ 2007-08 dated January 15, 2008)
The Government of Assam has modified the scheme for payment of pension
permitting credit of pension also to a Joint Saving/Current Bank Account
operated by pensioner with his/her spouse in whose favour an
authorization for family pension exists in the Pension Payment Order
(PPO). The joint account of the pensioner with the spouse could be
operated either by 'Former or Survivor' or 'Either or Survivor' basis
subject to the following terms and conditions:
(a) Once pension has been credited to a pensioner's Bank Account,
liability of the Government/bank ceases. No further liability arises,
even if the spouse wrongly draws the amount.
(b) As pension is payable only during the life of a pensioner, his/her
death shall be intimated to the bank at the earliest within one month of
the demise, so that the bank does not continue crediting monthly
pension to the Joint Account with the spouse after the death of the
pensioner. If, however, any amount has been wrongly credited to the
Joint Account, it shall be recoverable from the account and/or any other
account held by the pensioner/spouse individually/jointly. The legal
heirs, successors, executors etc. shall also be liable to refund any
amount, which has been wrongly credited to the Joint Account.
(c) The Payment of Arrears of pension (Nomination) Rules 1987 would
continue to be applicable to a Joint Account with the pensioner's
spouse. This implies that if there is an 'accepted nomination' in
accordance with rules 5 and 6 of these Rules, arrears mentioned in the
rules shall be payable to the Nominee.
Existing pensioners desiring to get their pension credited to a joint
account as indicated above are required to submit an application to the
bank branch, from where they are presently drawing pension in the
prescribed form. This would also be signed by the pensioner's spouse in
token of having accepted the terms and conditions laid down by
Government of Assam. The above facility is applicable to the
existing/future pensioners.
25. Scheme for Payment of pension to Telecom Pensioners through
Authorized Banks-Credit of pension to Joint Bank Account operated by a
pensioner with his / her spouse:
(Ref. DGBA. GAD. No.H-1917/45.04.001/2008-09 dated August 21, 2008)
It has been decided in consultation with Central Pension Accounting
Office (CPAO) to permit credit of Pension also to a Joint Account
operated by DOT/ Ex-DOT, DTS & DTO pensioner (absorbed in BSNL) and
drawing pension through authorized banks, with his / her spouse in whose
favour an authorization for family pension exists in Pension Payment
Order (PPO). The Joint Account of the pensioner with the spouse could be
operated either by 'Former or Survivor' OR 'Either or Survivor' basis
subject to certain terms and conditions as mentioned in the Office
Memorandum of Government of India, Ministry of Communications &
I.T.,Department of Telecommunication, New Delhi. All agency banks have
been advised to issue the instructions to their pension disbursing
branches accordingly.
27. Recommendations of the Prabhakar Rao Committee on Customer Service - Pension Payments:
(Ref.DGBA.GAD.No.H-3085/45.01.001/2008-09 dated October 1, 2008)
It has been decided to accept the recommendations of the Prabhakar Rao
Committee relating to pension payments and accordingly all agency banks
have been advised to issue instructions to their dealing branches to
adhere to these recommendations and also instruct their internal
Auditors / Inspectors to bestow due attention to the adherence to the
items of work by the branches listed with respect to the checklist
(enclosed therewith) and comment on the quality of customer service in
their reports which may be made available to Reserve Bank's inspecting
officers, as and when they visit the branches.
28. Implementation of Government's decision on the recommendations of
Sixth Central Pay Commission - Revision of pension of pre-2006
pensioners / family pensioners etc.
(Ref.DGBA.GAD.No.H-3699/45.01.001/2008-09 dated October 17, 2008)
Government of India, Ministry of Personnel , Public Grievances &
Pensions, New Delhi have accorded the sanction of regulation of
pension/family pension of all the pre-2006 pensioners / family
pensioners w.e.f. January 2006 vide letter No.38/37/08-P & PW(A)
dated September 1, 2008. These orders apply to all pensioners/family
pensioners who were drawing pension / family pension on January 1, 2006,
under the Central Civil Services (Pension) Rules, 1972. CCS
(Extraordinary Pension) Rules & the corresponding rules applicable
to Railway Pensioners & pensioners of all India services, including
officers of the Indian Civil Service retired from services, on or after
January 1, 1973. These orders do not apply to retired High Court and
Supreme Court Judges and other Constitutional /Statutory Authorities
whose pension etc. is governed by separate rules / orders.
Accordingly all agency banks have been advised to issue suitable
instructions to adhere to the Government recommendations while
disbursing the pension to the pensioners.
29. Scheme for payment of pension to Central Government /
Civil/Defence / Railway/ Telecom/Freedom Fighters/ State Governments
Pensioners by Public Sector Banks- Staggering of pension payments by
PSBs.
(Ref.DGBA.GAD.No.H - 7652/ 45.05.031/2008-09 dated March 3, 2009)
We have been receiving the large number of complaints from pensioners
regarding non payments of pension in the last four working days of each
month. Instead, pension is paid by the agency banks on the last working
day of the month which causes much hardship to the pensioners and they
have to wait in queue for a long time.
In this connection, we had reiterated the instructions contained in our
earlier circular GA.NB.No.307/45.01.001/94-95 dated June 1, 1995 and
advised all agency banks to spread over disbursal of pension during the
period of last four working days of the month, except for the month of
March, which will continue to be credited on or after the first working
day of April.
30. Issue of Pension Slips / Updation of Pension Payment Order by Pension paying branches of Agency banks.
(Ref.DGBA.GAD.No.H-9326 /44.01.001/2008-09 dated April 29, 2009)
Although suitable instructions were issued to the agency banks, for
issue of Pension Slips and for updation of PPO, we have been receiving
complaints from Pensioners' Associations regarding non-issue of Pension
Slips by pension paying branches. They have also complained that the
pension paying branches do not update both halves of Pension Payment
Order (PPO), whenever there is change in basic rates of pension advised
by the concerned Government Departments. We have, therefore, advised all
Regional Offices to ensure that the Inspecting Officers from PADs
invariably look into the aspect of Pension Slips and updation of PPO and
furnish specific comments thereon while conducting the inspection of
agency banks.
31. Recovery/Refund of overpayment of pension to the Government Account.
(Ref. DGBA. GAD. No.H-10450 /45.03.001/2008-09 dated June 1, 2009 and DGBA. GAD. No. H-2434/ 45.05.031/ 2009-10 dated September 15, 2009)
Government of India have advised us that the overpayments of pension
made by the banks are not credited back to Government account by the
banks in lump sum but are remitted in installments as and when recovered
from the pensioner. As this causes loss to the Government, all agency
banks have been advised that whenever any excess / overpayment is
detected the entire amount thereof should be credited to the Government
account in lump sum immediately. We have reiterated instructions issued
vide our circular dated April 18, 1991 and June 1, 2009 for recovery of
excess payments and lump sum refund of excess/ overpayments
respectively.
32. Scheme of Payment of Pension to Railway Pensioners through Public Sector Banks-issue of Due and Drawn statement .
(Ref. DGBA. GAD. No.H 2084/ 45.03.001/ 2009-10 dated September 1, 2009)
The Ministry of Railways (Railway Board), New Delhi has informed that
banks are not advising the pensioners about the details of the payments
made to them on account of the revised pension. Therefore, in order to
bring more transparency in the procedure of payment of arrears Ministry
of Railways have requested us to instruct all Public Sector Banks to
provide a copy of the 'Due and Drawn' statement to the pensioners. All
the Public Sector Banks have, therefore, been advised to issue suitable
instructions to their pension paying branches for issuance of 'Due and
Drawn' statement in the prescribed form to Railway pensioners, whenever
there is a change / revision in their pension, so as to avoid
inconvenience to the pensioners. They have been advised to report the
action taken in the matter to the Ministry of Railways under advice to
Reserve Bank.
33. Scheme for payment of pension to Central Civil/ Defence/ Railway/
Telecom/ Freedom Fighters/State Governments' Pensioners through Public
Sector Banks- Facility for withdrawal of pension by old/ sick/ disabled/
incapacitated pensioners.
(Ref.DGBA.GAD.No.H 3194/45.01.001/2009-10 dated October 14, 2009)
It is observed that the guidelines issued by RBI are not being
meticulously adhered to by the banks, may be due to ignorance of the
bank staff and that of the pensioners. In order to take care of the
problems/ difficulties faced by the sick and disabled pensioners in
withdrawal of pension / family pension from the banks, we have
reiterated the instructions issued earlier to all the agency banks and
advised them to categorise the cases of sick and incapacitated
pensioners as under:
1. Pensioner who is too ill to sign a cheque / unable to be physically present in the bank
2. Pensioner who is not only unable to be physically present in the bank
but also not even able to put his/her thumb impression on the cheque/
withdrawal form due to certain physical defect / incapacity.
With a view to enabling such old/sick/incapacitated pensioners to
operate their accounts, banks have been advised to follow the procedure
as under:
a) Wherever thumb or toe impression of the old/sick pensioner is
obtained, it should be identified by two independent witnesses known to
the bank, one of whom should be a responsible bank official.
b) Where the pensioner cannot even put his/her thumb/ toe impression and
also would not be able to be physically present in the bank, a mark can
be obtained on the cheque/withdrawal form, which should be identified
by two independent witnesses, one of whom should be a responsible bank
official.
Accordingly, the agency banks are requested to instruct their branches
to display the instructions issued in this regard on their notice board
so that sick and disabled pensioners could make full use of these
facilities. The banks are also advised to sensitise the staff members in
the matter and to refer to the FAQs on pension disbursement hosted on
our website www.rbi.org.in in case of any doubt.
34. Pension Payment to Central/ State Govt. Pensioners by Agency Banks- Compensation for delay
(Ref.DO.No.CSD.CO/8793/13.01.001/2009-10 dated April 09, 2010,
DGBA.GAD.No.H- 46/45.01.001/2010-11 dated July 2, 2010, DGBA.GAD.No.H-
6212 & 6213/ 45.01.001/ 2010-11 dated March 11, 2011 and
DGBA.GAD.No.H- 6760 and 6762/45.01.001/2011-12 dated April 13, 2012)
Reserve Bank of India is receiving several complaints from the
pensioners alleging inordinate delay in disbursing the revised pension
and arrears. Position was reviewed by RBI and the agency banks have been
instructed as under:
i) Pension paying banks should compensate the pensioner for the delay in
crediting the pension/ arrears thereof by paying compensation at a
fixed interest rate of 8 per cent for the delay after the due date and
the compensation shall be credited to the pensioner's account
automatically without any claim from the pensioner on the same day when
the bank affords credit for revised pension/ pension arrears, in respect
of all delayed pension payments made since October 1, 2008.
ii) Pension paying banks have been requested to put in place a mechanism
to obtain immediately the copies of pension orders from the pension
paying authorities directly and make payments without waiting for
receipt of instructions from RBI so that pensioners should get the
benefits announced by the Governments in the succeeding month's pension
payment itself.
iii) System of attending to customer service including pension payments may be reviewed.
iv) The branch continues to be a point of referral for the pensioner lest he/she feel disenfranchised.
v) All branches having pension accounts should guide and assist the pensioners in all their dealings with the bank
vi) Suitable arrangements are made to place the arithmetic and other
details about the pension calculations on the web, to be made available
to the pensioners through the net or at the branches at periodic
interval as may be necessary and sufficient advertisement is made about
such arrangements.
vii) All claims for agency commission in respect of pension payments
must be accompanied by a certificate from E.D. / CGM- in- Charge of
Government business in case of SBI and its Associate Banks that there
are no pension arrears to be credited/ delays in crediting regular
pension/arrears thereof.
35. Introduction of Single Window System for Reimbursement of Railway Pension Payments.
(Ref.DGBA.GAD.No.H-6493/45.03.001/2010-11 dated March 21, 2011,
DGBA.GAD.No. H-74/45.03.001/2011-12 dated July 5, 2011, DGBA.GAD.No.
H-8024 & 8026/ 45.03.001/ 2011-12 dated June 6, 2012 and
DGBA.GAD.No. H-562 & 563/ 45.03.001/ 2012-13 dated July 27, 2012)
The Single Window System (SWS) has been introduced in case of the
reimbursement of Railway Pension payments with Bank of Baroda and
Allahabad Bank effect from April 1, 2011, with United Bank of India with
effect from July 1, 2011, with State Bank of India and Dena Bank with
effect from July 1, 2012 and with Bank of Maharashtra and Union Bank of
India with effect from August 1, 2012. Railway pension payments made by
these banks will be reimbursed by RBI, Central Accounts Section, Nagpur.
36. Irregularities in the Railway pension payment by the public sector banks
(Ref.DGBA.GAD.No.H-6581/45.03.001/2011-12, dated April 9, 2012)
Agency banks have been advised to strictly adhere to the instructions
contained in the scheme for payment of pension to Railway pensioners.
37. Payment of Central / State Government pension by agency banks - Settlement of reimbursement claim for pension payments made
(Ref.DGBA.GAD.No.H-8042/45.01.001/2011-12, dated June 7, 2012)
It has been decided to allow the Link branches of the agency banks to
submit the reimbursement claims to Reserve Bank of India, Public
Accounts Departments/ Central Accounts Section, Nagpur for Central
/State Government pension payments in 4 lots instead of 3 lots in a
month.
38. Introduction of Single Window System for Reimbursement of Telcom Pension Payments.
(Ref.DGBA.GAD.No.H-1594 and 5443/45.04.001/2012-13, dated September 14, 2012 and March 19, 2013 respectively)
The Single Window System (SWS) has been introduced in case of the
reimbursement of Telecom Pension payments with State Bank of India, its
Associates and Nationalised Banks with effect from October 1, 2012
Telecom pension payments made by these banks will be reimbursed by RBI,
Central Accounts Section, Nagpur.
39. Introduction of the 'Scheme for Payment of Pension to Postal
Pensioners through Nationalised banks' in addition to Post Offices
(Ref.DGBA.GAD.No.H. 2616 /45.07.001/2012-13 dated November 5, 2012)
The Department of Posts has introduced a scheme for payment of pension
to Postal pensioners/ family pensioners through Nationalised Banks in
addition to Post Offices with the concurrence of the Controller General
of Accounts, Ministry of Finance and Comptroller & Auditor General
of India vide their Office Memorandum No 26-26/2012-PA (PEA)/D.1133-
1207 dated October 19, 2012.
40. Payment of pension to the Central Government pensioners-
Continuation of either or survivor pension account after death of a
pensioner
(Ref.DGBA.GAD.No.H-7386/45.01.001/2012-13, dated June 3, 2013)
All agency banks disbursing Central Government pension have been advised
that in case the spouse (Family pensioner) opts for existing joint
account for credit of family pension, banks should not insist on opening
of a new account when the spouse is the survivor and having a joint
account with the pensioner and in whose favour an authorization for
payment of family pension exists in the Pension Payment Order (PPO).
RBI Forwarding letter:
Master Circular- Disbursement of Pension by Agency Banks
RBI/2013-14/101
DGBA.GAD.No.H- 4/31.05.001/2013-14
July 1, 2013
All Agency Banks
Dear Sir/Madam
Master Circular- Disbursement of Pension by Agency Banks
Please refer to our
master circular RBI/2012-13/103 dated July 02, 2012 on
the above subject. We have now updated the master circular
incorporating important instructions issued by us till end of June 2013.
A copy of the same is enclosed for your information. This circular may
also be downloaded from our website
www.mastercirculars.rbi.org.in.
2. Please acknowledge receipt.
Yours faithfully
(B.K.Mishra)
Chief General Manager
Encl: As above
Source: http://rbidocs.rbi.org.in/rdocs/content/pdfs/101M13010713A.pdf
Courtesy : http://karnmk.blogspot.in/