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Showing posts with label Customer care. Show all posts
Showing posts with label Customer care. Show all posts

Thursday, April 24, 2014

Mobile and Desktop APP on Windows 8.0 for National Train Enquiry System (NTES) Commenced

A new mobile app and desktop app on Windows 8 platform for train enquiry as an enhancement to National Train Enquiry System (NTES) has been developed by Centre for Railway Information Systems (CRIS), the IT wing of Indian Railways in consultation with and support from Microsoft. NTES is the backend system which provides information to the public about train running on near real time basis through various interfaces like nationwide unique rail enquiry number 139, website (, mobile interfaces, Touch Screens, face to face enquiry and Display Boards at stations. The NTES app is now available for download and public use from today onwards i.e. 23rd April 2014. As the first step the App has been started for Windows 8.0 and subsequently the app will be developed for other mobile platforms.
A new interface of NTES website along with Mobile version was launched in September 2013 earlier which received wide appreciation by the travelling public and has been quite useful in meeting the requirements of passengers.
A strong need was felt for launching the mobile app with richer user interface keeping in view the current technology trends and which can be downloaded on the device and comfortably made use for train running related enquiries.
The current Mobile application has the following main features:-
“Spot your train” - This query offers information about a train. Current running status, expected time of arrival/expected time of departure (ETA/ETD) at the queried station can be easily known through this query.
“Live Station” - This query has been given to replicate the display boards at station. One can see the trains expected to arrive/depart at any station in next 2 or 4 hours.
“Train Schedule”-This provides complete schedule of a train with all public stoppages enroute and schedule arrival/departure at the station, distance and day count.
“Trains between Stations” - One can find out the list of all types of trains available between any two stations over Indian Railways.
“Cancelled Trains”  - This query displays all trains marked as cancelled on Indian Railways. The option displays trains which are cancelled through entire route as well as trains which are cancelled on partial route.
“Rescheduled Trains” -This query displays all trains marked as rescheduled on Indian Railways. The option displays trains’ rescheduled timings.
“Diverted Trains” – This query displays all trains marked as diverted on Indian Railways.
CRIS, has constantly been involved in taking new initiatives and developing various applications for Railway users and interfaces for general public to provide quality information about train running and other services with enhanced user experiences. Member Traffic, Railway Board, Shri D.P.Pandey while reviewing the IT projects with MD/CRIS and other officers of Railway Board and CRIS on 22ndApril, 2014 appreciated the Mobile app developed by CRIS and expressed his hope that the app will be well received by mobile users and will certainly add great value to the services. 
Source :

Thursday, January 09, 2014

Kejriwal announces anti-corruption helpline

Delhi Chief Minister Arvind Kejriwal on Wednesday announced a helpline, which he said will help trap government employees who demand bribes.
Mr. Kejriwal told the media that anyone who is asked to pay a bribe by any official in the capital should seek help on 2735 7169.
“This is a helpline number, not a complaint number,” he said.
Once the details of the complainant is taken down, the anti-corruption wing of the Delhi administration will explain how to do a sting operation vis-a-vis the corrupt using the recording device of one’s mobile phone.
“The idea is to inject fear among bribe seekers,” Mr. Kejriwal said. “Now an officer demanding bribe won’t know if you are recording him on your mobile phone or not.”
The vigilance department has deployed a sufficient number of employees for this task, the chief minister said. If necessary, Delhi Police personnel would also chip in, he added.
“Every citizen is now an anti-corruption crusader (in Delhi),” he said.
The helpline would function from 8 a.m. to 10 p.m.
Mr. Kejriwal had announced after taking oath Dec 28 that he would announce a helpline soon to trap bribe takers.
He said the project got delayed as he found the anti-corruption department was badly understaffed.

Source :

Saturday, October 26, 2013

ATM Security Tips:

ATM Security Tips:

Get rid of ‘dangers’ during ATM transactions…

8 Golden Rules to keep your ATM transactions safe and secure

1. Keep your ATM-cum-DEBIT card in a secure place

2. Cover keypad when entering PIN.

3. Change your PIN first time and regularly thereafter

4. If you lose your card, block it immediately

5. Do not handover your ATM-cum-DEBIT card to any person

6. Do not keep any record of your PIN – memorise it instead

7. Do not ask for help from strangers

8. Do not leave ATM till your transaction is complete.

Friday, October 18, 2013

Frequently Asked Questions : Voters Enrollment Process

Frequently Asked Questions :Voters Enrollment Process 

Q 1. Who is eligible for enrolment as a Voter?
Ans.   (a) Every Citizen Who is 18 years old on the qualifying date( 1st January of the concerned year, unless disqualified is eligible to be enrolled)
             (b) Enrolment only at ordinary place of residence.
             (c) Enrolment only at one place.
             (d) Overseas Indian deemed to be ordinarily resident at address given in passport.
             (e) Service Voters deemed to be ordinarily resident at their home address.  
Q.2   Who is disqualified to become voter?
Ans.  Only persons who are of unsound mind and have been declared so by a competent court or disqualified due to ‘Corrupt Practices’ or offences relating to elections are not entitled to be registered in the electoral rolls.
Q 3.  Which is the relevant date for determining the age qualification of 18 years? ?
Ans.  According to Section 14 (b) of the R. P. Act, 1950, the qualifying date means the first day of January of the year in which the electoral roll is prepared or revised.
Q 4.  Suppose you have completed 18 years of age today. Can you get yourself registered as voter.?
Ans:  No . You can get yourself registered as Voter only on Ist January or thereafter of the year in which the electoral roll is prepared or revised.
Q 5.  What proof of residence do I need to show to get enrolled as a voter.?
Ans:  You can show any  proof of residence like Passport, Bank Pass Book, Driving license etc. or any Govt. document to facilitate the work of registration.
Q 6.  Can a non –Citizen of India become a voter.?
Ans: . No . A person who is not a citizen of India cannot be registered as a voter. Article 326 of the Constitution read with Sec. 16 of R. P. Act, 1950 clarify the point.
Q 7.  Can a non resident Indian Citizen become a voter.?
Ans. Yes, according to the provisions of the Representation of the People (Amendment) Act, 2010, a person who is a citizen of India and who has not acquired the citizenship of any other country and is otherwise eligible to be registered as a voter and who is absenting from his place of ordinary residence in India owing to his employment, education or otherwise is eligible to be registered as  a voter in the constituency in which his place of residence in India as mentioned in his passport is located.
Q 8. If I am working and living in Delhi , Can I be a voter in my native village.?
Ans. No . If you are working in Delhi and residing there, you are an ordinary resident of Delhi in terms of Sec 19 (b). Therefore you can be enrolled at Delhi only and not in your native village.
Q 9. Can one be enrolled at more than one place.?
Ans. No . A person cannot be enrolled as a voter in more than one place in the same constituency or in more than one constituency in view of the provisions contained under Sec. 17 and 18 of R. P. Act, 1950.
Q 10. How Can I enrol/ register as a new voter  and  get Voter ID Card ? What are various modes available to an eligible voter for an enrolment.?
Ans. You have to submit a filled in Form - 6  and submit it to the Electoral Registration Officer (ERO) of the Assembly Constituency and your name will be included in the electoral roll as a voter. There are various ways to submit Form-6. These are as follows:
1. Online Application:
Step 1. Log on to or, or respective states Chief Electoral Officer (CEOs)  websites where new voter ordinarily resides . Click on tab “ Online Voter Registration”
Step 2. Sign up to obtain a user name and password.
Step 3. Upload one passport size colour photo in the space mentioned. (mandatory)
Step 4. Upload the proof of residence and age (optional). In case you are unable to upload, the Booth Level Officer (BLO) may also collect the documents from your house.
2. By Post:
Step 1. Download Form-6 from or respective states CEOs websites. Fill it and attach documents.
Step 2. Post it to the voter’s centre of your constituency.
3. Deliver By Hand :
STEP 1. Download Form-6 from or respective states CEOs websites.     Fill it and attach necessary documents.
STEP 2. Give the completed form to the Voters Registration Centre of your constituency or to the BLO.
Q 11.  How I can get correction in names / other details that have been misspelt in the Electoral Roll or Voter ID Card.?
Ans. Such mistakes are usually in respect of age, spelling of name and address etc.
(a) Please fill in Form-8 along with proof of the correct information. For example, for getting age corrected, please attach proof of age such as School Board Examination Result Certificate. For proving correct residence, please give proof of residence etc.
(b) In case the mistake has been due to an error on the part of the Election Officials then the correction will be made free of cost. In case you are responsible for the mistake in the first place such as by entering incorrect information, then you need to pay Rs.25/- in cash at your voter’s registration centre for receiving the corrected Voter Identity Card (EPIC). Please remember to take the receipt for the amount paid by you.
Q 12.  How can an Non –resident Indian citizen get registered / enrolled as Voter.?
Ans.  He/she has to file the application for the purpose in prescribed Form 6A before the Electoral Registration Officer (ERO) of the constituency within which the place of ordinary residence of the applicant in India as given in his/her valid passport falls. The application can be presented in perform before the ERO or sent by post addressed to the ERO concerned. If the application is sent by post it must be accompanied by duly self attested copy of the passport and all relevant documents mentioned in Form 6A.
Q 13. How Can You  check your name in electoral roll.?
Ans.    Go to the Home page of website  of the respective State CEOs and click on tab  “Check your Name in the Voter’s list” OR use SMS facility for checking your details Type EPIC<SPACE>Voter ID No and sent to 9211728082
 Q 14. How Can You find status of your application for enrolment. ?
Ans.  Go to the Home page of website of the respective State CEOs and click on tab “Know the Status of Your application for enrolment.”.
Q15.  I have shifted my residence recently. I have Photo EPIC Card with the old address. Can I get new EPIC Card for the present address?
Ans. In case you are already enrolled as a voter and have shifted your address, then the procedure to be followed to enrol you at your new address will depend on whether you are residing in the same Assembly Constituency or your new residence is in a new Assembly Constituency.

a) In case your new residence is in a different Assembly Constituency then you have to fill in Form 6. For this you can either fill it Online or give it personally or by post. For the procedure involved, please look at Answer to Question No. 10 above.

The only document that you are required to submit is the proof of your new residence such as electricity bill etc. No other document is required to be submitted by you.

b) In case your new residence is in the same Assembly Constituency then you have to fill Form 8A.

For this you can either fill it Online or give it personally or by post. For the procedure involved, please look at Answer to Question No. 10  above.

The only document that you are required to attach is proof of your new residence such as electricity bill etc. You are not required to submit any other document.
Q 16.    I have recently got married. How can I get my wife enrolled at my address?
Ans. This will depend on the following:-
(a) If your wife is a voter for the first time then she will have to fill in Form-6 for enrolment as a new voter.
(b) In case your wife is already a voter but not in the same Assembly Constituency (such as enrolled in some other Assembly Constituency of Delhi, or anywhere else in India), then she will need to fill in Form-6 for change of residence.
(c) If she is a voter in the same Assembly Constituency as you but needs only to change her address then, in such case she needs to fill in Form-8A for change of residence within the same Assembly Constituency.
(d) As proof of residence she can submit a copy of her marriage certificate or copy of the marriage invitation card.
Q 17.  What are the various forms useful for registration as voter/correction/change in address etc and from where these forms can be obtained?
Ans:   Forms  are available on the website of the Election Commission of India or respective states CEOs  websites. The various Forms useful for registration are as follows.
 For new voter fill application in Form 6 .
Overseas voters may file application in Form 6 A.
If you want a vote deleted, you can file an objection in Form 7.
For any correction in voter list or voter card fill application Form 8.
If you have changed your address within the constituency, please file your application in Form 8A.
Form can be submitted to District Election Office, Electoral Registration Officer or Booth Level Officer of your area.
Q 18 . I have lost my old EPIC Card. How can I get a new EPIC Card?
Ans. You can deposit a copy of the FIR lodged at the Police Station. You will get a new EPIC Card after deposit of Rs. 25 with ERO/AERO of your area. The dates for issuing EPIC Cards are published in leading Newspapers.
Q 19 . Who is responsible for the preparation of electoral rolls for a Parliamentary or Assembly Constituency.?
Ans. The Electoral Registration Officer (ERO). In the case of Delhi, these are the area Sub-Divisional Magistrates/Additional District Magistates. The Electoral Registration officer is responsible for the preparation of electoral rolls for an Assembly Constituency which itself is the roll for the Parliamentary Constituency in so far as that Assembly Segment is concerned.
Q. 20. How to get information about Polling stations, Electoral Rolls, Election officer’s names and contact phone numbers on maps on ECI Website.?
 Ans:  Election Commission of India (ECI) in its constant endeavour to provide information and services to citizens in a hassle free manner has started a new service on website of the Commission –
  Click  on ECI website a tab named “ information linked to polling station map” provided on the left –side panel.
Select the State and District / Assembly Constituency / Polling Station.
Click on “ Click Here” button.
After viewing a specific polling station pin/ a balloon on the map.
Click on the balloon/pin to view names and contact nos of CEOs, DEOs, EROs and BLOs.
A link is also provided to view electoral roll in pdf formats provided by the States.
  Q.21.  What are the grievance redressal mechanisms available to you?
Ans.   If you have any grievance in regard to electoral roll, Electors Photo Identity Card or   any other election related matter you may approach following Officers:-
Chief Electoral Officer---------------------At the State Level
District Election Officer-------------------At the District Level
Returning Officer _________________At the Constituency Level
Assistant Returning Officer__________At Taluka/Tahsil Level
Electoral Registration Officer________ At the Constituency Level
Presiding Officer __________________ At Polling Station
Zonal Officer _____________________ For a group of Polling stations
(Detailed addresses  are available on the websites of the CEOs of respective States/UTs.)
During every election, the Commission appoints Observers who are senior civil service officers from outside the state. If you have any grievances or problems, you should approach them.

Source : PIB (Release ID :100076)

Wednesday, October 02, 2013

When you should not use your Credit card!

Credit card is one of the most important financial inventions in modern times. However, this much-sought after boon can be a real bane to your finances if not used with care. Here are a few instances when you should restrict the use of credit cards in order to keep your finances in order.

Using credit cards for everyday expenses: This is one of the most common instances when people use credit cards - to buy their day to day items. While using credit cards to purchase groceries and household items is not always bad, using it regularly may result in your overspending and crossing your monthly budget. Always draw up your budget for such purchases and use your credit cards within this limit. Beyond this, it is better to use cash or debit cards. 

Using credit cards for cash advances: Drawing money from an ATM through your credit card to meet emergencies is an easy way to combat cash shortage; but have you realised the impact it will cause on your finances? Not only is the 
interest rate charged on the advanced amount exorbitant at 2.5%-3.5% per month, but this also gets charged from day one itself. Besides you will also have to pay a flat transaction charge as well. 

During the months you have restricted cash inflows: Credit cards come with a free credit period of 20-50 days. If you do not pay your bills within the due date, you will be charged a hefty late payment fee, high interest of 2.5%-3.5% per month and also taxes on these charges. Hence if you think you will not be able to generate cash flows to make payment on your credit card within the due date, it is best to refrain from using it. 

Using credit cards when you travel abroad: When you use your credit card for transactions in a foreign country, you are usually required to pay a charge on foreign currency transactions. Also, do not forget the exchange rate fluctuations, which determine the amount you will have to pay. If you instead opt for a prepaid currency card, it will help you better. 

Using credit cards only to accumulate reward points: In order to attract customers, credit card companies offer various offers and high reward points on purchases made. While accumulating reward points is good, spending on your card only for this reason is not very healthy. You will soon realise that even though you have high reward points on your card, you will have to pay hefty bills, sometimes even on unnecessary purchases made without forethought. 

When you shop at unsecure websites: Online shopping has off late become very popular. While it is a convenient way of shopping, you must refrain from using your credit card and sharing confidential information on websites which are not secure. Always check for security levels before making credit card payments in such cases
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Saturday, September 28, 2013

Train Ticket Booking Authorised Agent List - IRCTC

Train Ticket Booking Authorised Agent List - IRCTC
IRCTC Authorised Agents
Ticket booking authorisation has been given as follows across the country, Indian Railways Authorised Agents –3, Authorised Air Travel Agents-5, State Govt Schemes-12, GSAs in Abroad –10, IRCTC Authorised Agents of Public Sector-3, Internet Cafe / Internet Chain of Stores-32, Services Scheme (B2B Scheme)-29, OTA Scheme (B2C Scheme)-6. The detailed list of agents as given under…
Indian Railways Authorised Agents :-
1. RTSA (Rail Travel Services Agents)
2. Town Booking Agency (TBA)
3. City Booking Agency

Authorised Air Travel Agents -:
1) International Air Transport Association (IATA)
2) Travel Agents Association of India (TAAI)
3)  Travel Agents Federation of India (TAFI)
4) Indian Association of Tour Operators (IATO)
5) Association of Domestic Tour Operators of India (ADTOI)
State Govt Schemes :-
1. e Seva (Andhra Pradesh Govt.)
2. E – Mitra (Rajasthan Govt.)
3. Manipur Electronics Development Corp.Ltd (Manipur)
4. Samadhan Samiti, Indore (Govt. of Madhya Pradesh)
5. Community Information centre, Sivasagar (Govt. of Assam)
6. 3i Infotech (Haryana)
7. Bangalore One (Karnataka Govt.)
8. National Level Service Agency (Kerala Govt)
9. E-Suvidha, Lucknow (Uttar Pradesh))
10. Sukhamani Society Citizens Services, Kapurthala (Punjab)
11. Suwidha society (Nawansahar/ Punjab)
12. Sukmani Society for citizen services, Muktsar (Punjab)13. District Magistrate (Lokvani), Bareilly
GSAs in Abroad :-
1. Orient Paradise (GSA Nepal)
2. Rex Travels (GSA Nepal)
3. Sharjah National Travel & Tourist Agents (GSA, UAE)
4. Jetmal choice Travel Pvt. Ltd.(GSA, Singapore)
5. Florida World Wide Travels (GSA, Thailand)
6. Golden Holiday & Travel Company (GSA, Kenya)
7. GILL International Travel (GSA, Canada)
8. Jaya Ganga Tours & Travels Pvt. Ltd (Nepal)
9. Flight Raja Travel Service (Bangladesh)
10. Hemas Travels Pvt. Ltd. (Sri-Lanka)
IRCTC Authorised Agents of Public Sector : –
1. IOCL (Indian Oil Corporation Ltd.)
2. BPCL (Bharat Petroleum Corporation Ltd.)
3. HPCL (Hindustan Petroleum Corporation Ltd.)
Internet Cafe / Internet Chain of Stores :-
1. Aarvy Online Stores P. Ltd., Hyderabad (Contact No. 040- 65974744/45)
2. Alankit Technologies Ltd., New Delhi (Contact No. 011- 42541771/3)
3. Axon Pixel Pvt Ltd., Delhi (Contact No. 011- 47065788)
4. BSS Information Technology Mission (Contact No. 0471- 2335852)
5. Compark E Services Pvt. Ltd., Ghaziabad (Contact No. 0120-3102206/09212244769)
6. Customer Needz India P. Ltd., Bangalore (Contact No. 080- 42848484)
7. Done Card Utility Ltd, Mumbai (Contact No. 022-66846684)8. Easy Bill, New Delhi (Contact No- 011- 30818888)
9. Encore Digitech Pvt. Ltd, Kolkata (Contact No. 033- 22263871/22657424)
10. G I Technology Ltd., Chennai (Contact No. 044-42886000)
11. Grameen Sanchar Society, Kolkata (Contact No. 033-23577075)
12. Hope All Infoline, New Delhi (Contact No. 011- 22446622)
13. Hughes Communications India Ltd., Gurgaon (Contact No. 0124-3072500)
14. ITZ Cash Card Ltd, New Delhi (Contact No. 011- 27106129/27184608)
15. M/s Neptune Travels India Pvt. Ltd , Bangalore (Contact no- 080 41786200) (Formerly
16. Oxigen Services (India) Pvt. Ltd., Gurgaon (Contact No. 0124- 4153888)
17. PC Training Institute, New Delhi (Contact No. 011- 47591477/88)
18. Paul Merchants (Contact No. 0172-5041786/5025090)
19. Pay Point India Network Pvt. Ltd., Mumbai (Contact No. 022- 28604343)
20. RMS E Services India Pvt. Ltd (Contact No. 040- 23544124)
21. Shanti Multiple Services, Lucknow (Contact No. 0522- 4026021/4026512)
22. SIFY Technologies Ltd, Chennai (Toll Free No- 18603458888)
23. Sugal & Damani Utility Services Pvt. Ltd. (Payworld), New Delhi
(Contact No. 011- 43758800/28753882)
24. Travel Port Holidays (I) P. Ltd., Mumbai (Contact No. 022- 26748000)
25. Virmati Software and Telecommunication Ltd., Ahmedabad (Contact No. 079- 26733161/62/63)
26. Suvidhaa Infoserve, Mumbai (Contact No. 022-67159999/ Toll Free No. 1800225225
27. OSS Retailer Pvt. Ltd, Mumbai (Contact No. 022 66846684)
28. Flight Raja Travels Pvt Ltd. Bangalore (Contact No. -080-40433000)
29. Travis Internet Pvt. Ltd , Mumbai (Contact no. 022 32166459)
30. Poona Auto & Miniature Bulb Industries, Bareilly (Contact No. 0581-2588870)
31. MOS Utility Pvt. Ltd. Mumbai (Contact No. 022- 42383838)
32. Fourwings International Travels Pvt. Ltd. Mangalore (Contact No. 0824- 2440531/32/34)Web
Services Scheme (B2B Scheme) :-
1. Akbar Online Booking Co. Pvt. Ltd., Mumbai (Contact No. 022- 40996000)
2. Bangalore One, Bangalore
3. Bird Group Technologies P. Ltd. (Contact No 011-46092654,30616651)
4. Done Card Utility Ltd, Mumbai (Contact No. 022-66846684)
5. Flight Raja Travels Pvt Ltd. Bangalore (Contact No. -080-40433000)
6. GMG Associates (Muthoot Travelsmart), Cochin (Contact No. 0484- 4028774/75/76/77)
7. G I Technology Ltd., Chennai (Contact No- 044-42886000)
8. Gisil (Indepay), New Delhi (Contact No. 0124-4671700)
9. Hughes Communications India Ltd., Gurgaon (Contact No. 0124-3072500)
10. ITZ Cash Card Ltd, New Delhi (Contact No. 011-27106129/27184608)
11. Neptune Travels India Pvt. Ltd , Bangalore (Contact no- 080 41786200) (Formerly
12. OSS Retailer Pvt. Ltd. Mumbai (Contact no. 022-66846684)
13. Oxigen Services (India) Pvt. Ltd, Gurgaon (Contact No. 0124-4153888)
14. SREI Sahaj E-Village, Kolkata (Contact No. – 033-39873548)
15. Sugal & Damani Utility Services Pvt. Ltd. (Payworld), New Delhi (Contact No. 011-43758800/28753882
16. Suvidhaa Infoserve, Mumbai (Contact No. 022-67159999/ Toll Free No. 1800225225)
17. Tata Teleservices Ltd., Mumbai (Contact No. – 022-66671414)
18. Travel Boutique, New Delhi (Contact No- 011-41646222)
19. Virmati Software and Telecommunication Ltd., Ahmedabad (Contact No. 079- 26733161/62/63)
20. Pay Point India Network Pvt. Ltd., Mumbai (Contact No. 022- 28604343)
21. Pinelabs Pvt. Ltd., Noida (Contact No. 0120-4174000)
22. Spring Travels Pvt. Ltd., New Delhi (Contact No. 011-40404040)
23. Clear Trip Travel Services P. Ltd., Mumbai (Contact No. 022-41300300)
24. Make My Trip India Pvt. Ltd., Gurgaon (Contact No. 0124-4395000)
25. Easy Trip Planners Pvt. Ltd. New Delhi (Contact No. 011-43030303/43131313)26. Suvidha Starnet Pvt. Ltd., New Delhi (Contact No.011-43310000)
27. Yatra Online Pvt. Ltd. (Contact No. 09871800800)
28. Easy Bill, New Delhi (Contact No- 011- 30818888)
29. Compark E Services Pvt. Ltd., Ghaziabad (Contact No. 0120-3102206/09212244769)
OTA Scheme (B2C Scheme) :-
1. Clear Trip Travel Services P. Ltd.
2. Ezeego1 Travel & Tours Ltd
3. Make My Trip India Pvt. Ltd.
4. Thomas Cook India Ltd
5. Yatra Online Pvt. Ltd.
6. G I Technology Ltd
Indian Railway Catering and Tourism Corporation Ltd.
9th Floor, Bank of Baroda Building,
16, Parliament Street, New Delhi 110001.
Telephone: 011-23311263 / 264 extn. 155 & 144
e-mail id:
Via :

Friday, July 05, 2013

A New Dimension In Indian Railways Ticket Booking

Book your train tickets in just 2 Simple SMS's
Gone are the days when people used to stand and wait in queues for long hours for booking train tickets at the counters!!
Pre-requisites to book a ticket through SMS on 139 –
  • User should be registered on IRCTC’s website (
  • User should have MMID & OTP (One Time Password) for IMPS Transaction
  • Same Mobile Number should be registered with Bank & IRCTC
Step 1 (Booking the ticket):Send below SMS with Journey & passenger information to 139
BOOK <TrainNo> <FromCity> <ToCity> <TravelDate(DDMM)> <Class> <Passenger1-Name> <Age> <Gender> <Passenger2-Name> <Age> <Gender> (upto 6 passengers)
For Example:
BOOK 12420 NDLS GZB 2606 2S Rakesh 55 M Sarita 53 F
If the format sent is valid, you will receive a response SMS from 139
Trans Id: 34004567 Ticket Amount: 120 IRCTC SC: 11.24 Total Amount: 131.24 Seat: AVAILABLE-0095. For Payment SMS PAY <34004567> IMPS <MMID> <OTP> IRCTCUserID to 139 to book ticket.
Step 2 (Paying for the ticket):For payment, send SMS with the following information to 139
PAY <Transaction ID as received> IMPS <MMID as received from bank> <OTP as received from bank for this transaction> <IRCTCUserID>
For Example:
PAY 340045667 IMPS 98453672 453289 Rakesh
Confirmation SMS will be received from 139 on successful booking of the ticket
Your ticket booked successfully. PNR is: 2345678901 Ticket No: :0672261674  Booking Status: Rakesh CONFIRM C1 76 WS Sarita CONFIRM C1 77 Ticket Amt: 120.0 SC: 11.24 Src: New Delhi Dst: Ghaziabad Date of Journey: 26/06/2013 Sch Dep 12:30 hrs
Cancellation Procedure:
Case 1: If the ticket has to be completely cancelled
Send below SMS with the following information to 139
CAN <10 Digit PNR> <IRCTC UserID>

For Example:CAN 2345678901 Rakesh
If the entered information is valid, you will receive the following response SMS from 139
We have received your request for cancellation of tickets for < Passenger 1 Name> for PNR Number 2345678901. Please confirm the cancellation by sending YES to 139 or for any change in cancellation data, send a fresh request.
Once the cancellation is confirmed, you will receive the following response SMS from 139
Your ticket for <Passenger 1 Name> with PNR Number: 2345678901 is cancelled. Amount: 60 will be refunded in your account.
Case 2: If the ticket has to be partially cancelled
Send below SMS with the following information to 139
CAN <10 Digit PNR> <IRCTCUserID> <Passenger Number>
For Example:
CAN 2345678901 Rakesh 1/2/3 (Upto 6 Passenger)
If the entered information is valid, you will receive the following response SMS from 139
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Saturday, May 25, 2013


An RTI application can be made on a sheet of plain paper and can have any number of questions. It should be addressed to the public information officer of the department or organisation concerned. Rs.10/- should be paid as application fee by cash or through postal order, court fee stamp or demand draft. Questions should be direct and leave no room for the information officer to give vague replies. Information officer has to reply within 30 days of receipt of the application, failing which he is liable to a fine of 250 per day. Appeal can be filed with the head of the department in which the application was filed, if the information officer fails to reply within the deadline. Second appeal can be filed before the central or state information commission if applicant is not satisfied with the replies.
According to Section 2(f) of the RTI Act, information means any material in any form, including records, documents, memos, e-mails , press releases, circulars, contracts, samples, models, data held in any electronic form and information relating to any private body which can be accessed by a public authority under any other law in force.
File an RTI application in 5 simple steps:
1. Identify the department/subject of your query. Is it a state or a central subject? Keep in mind that different rules apply even though they fall under the same Act.
2. Do a little background research. Find out what information falls under the purview of the department concerned.
3. Phrase your questions wisely and precisely. Ask for a copy of the documents. Fill up the RTI application form (application form given).
4. Attach court fee stamp or Indian Postal Order of worth Rs 10 with the application and keep a copy of it with you for future reference.
5. Post your application or hand it over personally to the ‘TAPAL” also called as Inward/Outward section of the respective department.
The essential requirements of an application filed under the RTI Act are:
(a) The applicant should be a citizen of India.
(b) The application should contain the particulars of information sought.
(c) The evidence of payment of application fee should be enclosed.
(d) The address of the applicant should be available for sending a reply.
Personal details except those necessary for contacting an applicant are neither required to be mentioned nor can be called for by the PIO.

Wednesday, April 03, 2013

Top 50 Engineering Colleges in India

Top 50 engineering colleges in India | best Engineering Institutes in India | popular engineering colleges in India and their contact details

This Top 50 engineering colleges list is based on the following surveys,
  • Outlook 2011 – Outlook India’s Top Engineering Colleges of 2011
  • India Today 2011 – India Today’s Best Engineering colleges of 2011
  • Dataquest 2011 – Dataquest’s India’s Top Engineering Colleges 2011 (DQ-CMR Top T-Schools Survey 2011)

Top 50 engineering colleges in India

Engineering collegeUniversityLocationOutlook 2011India Today 2011Dataquest 2011
Indian Institute of Technology, KanpurIndian Institute of Technology KanpurKanpur0401Unranked
Indian Institute of Technology, DelhiIndian Institute of Technology DelhiNew Delhi020203
Indian Institute of Technology, KharagpurIndian Institute of Technology KharagpurKharagpur010304
Indian Institute of Technology, MadrasIndian Institute of Technology MadrasChennai050402
Indian Institute of Technology, RoorkeeIndian Institute of Technology RoorkeeRoorkee0605Unranked
Birla Institute of Technology and Science, PilaniBirla Institute of Technology and Science, PilaniPilani080606
Delhi Technological UniversityDelhi Technological UniversityNew Delhi090712
National Institute of Technology KarnatakaNational Institute of TechnologyKarnatakaSurathkal140809
Institute of Technology, Banaras Hindu UniversityBanaras HinduUniversityVaranasi070908
Indian Institute of Technology, GuwahatiIndian Institute of Technology GuwahatiGuwahatiDNP1007
National Institute of Technology, WarangalNational Institute of Technology, WarangalWarangal151115
Vellore Institute of TechnologyVellore Institute of TechnologyVelloreUnranked12Unranked
National Institute of Technology, TiruchirappalliNational Institute of Technology, TiruchirappalliTiruchirappalli101317
International Institute of Information Technology, HyderabadInternational Institute of Information Technology HyderabadHyderabad161405
R.V. College of EngineeringVisvesvaraya TechnologicalUniversityBangalore3515Unranked
College of Engineering, PunePune UniversityPune241616
National Institute of Technology, RourkelaNational Institute of Technology, RourkelaRourkelaDNP1718
Sardar Vallabhbhai National Institute of TechnologySardar VallabhaiNational Institute of TechnologySuratUnranked1821
Indian School of MinesIndian School of MinesDhanbad1119Unranked
P.S.G. College of TechnologyAnna UniversityCoimbatore1920Unranked
Birla Institute of Technology, MesraBirla Institute of Technology MesraRanchi132111
Netaji Subhas Institute of TechnologyUniversity of DelhiNew Delhi172210
National Institute of Technology, CalicutNational Institute of TechnologyCalicutKozhikodeUnranked23Unranked
University Visvesvaraya College of EngineeringBangaloreUniversityBangaloreUnranked24Unranked
National Institute of Technology, HamirpurNational Institute of Technology, HamirpurHamirpur2225Unranked
Institute of Technology, Nirma UniversityNirma Universityof Science and TechnologyAhmedabad30Unranked26
Amrita School of EngineeringAmrita Vishwa VidyapeethamCoimbatore46Unranked27
College of Engineering, TrivandrumUniversity of KeralaTrivandrumUnrankedUnranked28
West Bengal University of TechnologyWest BengalUniversity of TechnologyKolkataUnrankedUnranked29
P.E.S. Institute of TechnologyVisvesvaraya TechnologicalUniversityBangalore32Unranked30
National Institute of Technology, SilcharNational Institute of Technology, SilcharSilcharUnrankedUnranked31
Harcourt Butler Technological InstituteUttar PradeshTechnical UniversityKanpur26Unranked32
Mepco Schlenk Engineering CollegeAnna Universityof Technology TirunelveliSivakasi40Unranked33
Sir M. Visvesvaraya Institute of TechnologyVisvesvaraya TechnologicalUniversityBangalore63Unranked34
Bharati Vidyapeeth Deemed University College of Engineering, PuneBharati VidyapeethPuneUnrankedUnranked35
B.N.M. Institute of TechnologyVisvesvaraya TechnologicalUniversityBangaloreUnrankedUnranked36
B. S. Abdur Rahman UniversityB. S. Abdur RahmanUniversityChennaiUnrankedUnranked37
Rungta College of Engineering and TechnologyChhattisgarh Swami VivekanandTechnical UniversityBhilai58Unranked38
Galgotias College of Engineering & TechnologyGautam BuddhTechnical UniversityGreater Noida68Unranked39
New Horizon College of EngineeringVisvesvaraya TechnologicalUniversityBangaloreUnrankedUnranked40
Maharaja Agrasen Institute of TechnologyGuru Gobind Singh IndraprasthaUniversityNew DelhiUnrankedUnranked25
Sri Sivasubramaniya Nadar College of EngineeringAnna UniversityChennai38Unranked24
National Institute of Technology, JamshedpurNational Institute of Technology, JamshedpurJamshedpurUnrankedUnranked23
Indian Institute of Information Technology and Management, GwaliorIndian Institute of Information Technology and Management, GwaliorGwalior29Unranked22
Indian Institute of Technology, BombayIndian Institute of Technology BombayMumbai03Unranked01
Motilal Nehru National Institute of Technology, AllahabadMotilal NehruNational Institute of Technology,AllahabadAllahabadUnrankedUnranked20
Thapar UniversityThaparUniversityPatiala27Unranked19
Amity School of Engineering & TechnologyGuru Gobind Singh IndraprasthaUniversityNew Delhi72Unranked13
Dhirubhai Ambani Institute of Information and Communication TechnologyDhirubhai Ambani Institute of Information and Communication TechnologyGandhinagarUnrankedUnranked14
Thiagarajar College of EngineeringAnna Universityof Technology, ChennaiMadurai44Unranked50
Birsa Institute of Technology SindriVinoba BhaveUniversityDhanbad25Unranked52
Model Engineering CollegeCochinUniversity of Science and TechnologyKochi47Unranked54
Government College of Engineering, AmravatiSant Gadge Baba AmravatiUniversityAmravati48Unranked68
Maharashtra Institute of TechnologyUniversity of PunePune49Unranked74
P.E.S. College of EngineeringVisvesvaraya TechnologicalUniversityMandya42Unranked88
University College of Engineering, Osmania UniversityOsmaniaUniversityHyderabad37Unranked90
B.M.S. Institute of TechnologyVisvesvaraya TechnologicalUniversityBangalore50UnrankedUnranked
Chaitanya Bharathi Institute of TechnologyOsmaniaUniversityHyderabad43UnrankedUnranked
Dwarkadas J. Sanghvi College of EngineeringUniversity of MumbaiMumbai45UnrankedUnranked
College of Engineering, GuindyAnna UniversityChennai12UnrankedUnranked
Ganeshi Lal Bajaj Institute of Technology and ManagementMahamayaTechnical UniversityGreater NoidaUnrankedUnranked49
Orissa Engineering CollegeBiju PatnaikUniversity of TechnologyBhubaneswarUnrankedUnranked48
Bannari Amman Institute of TechnologyAnna Universityof Technology, CoimbatoreSathyamangalam74Unranked47
Rajagiri School of Engineering and TechnologyMahatma Gandhi UniversityKochiUnrankedUnranked46
GMR Institute of TechnologyJawaharlal Nehru TechnologicalUniversity, KakinadaRajam71Unranked45
Maharaja Surajmal Institute of TechnologyMaharaja Surajmal Institute of TechnologyNew DelhiUnrankedUnranked44
Oriental Institute of Science and TechnologyRajiv Gandhi Proudyogiki VishwavidyalayaBhopalUnrankedUnranked43
Army Institute of Technology, PuneUniversity of PunePuneUnrankedUnranked42
Dehradun Institute of TechnologyUttarakhandTechnical UniversityDehradunUnrankedUnranked41
PEC University of TechnologyPEC University of TechnologyChandigarh23UnrankedUnranked
Veermata Jijabai Technological InstituteUniversity of MumbaiMumbai34UnrankedUnranked
University Institute of Engineering and Technology, Panjab UniversityPanjabUniversity, ChandigarhChandigarh31UnrankedUnranked
Shri Govindram Seksaria Institute of Technology and ScienceRajiv Gandhi Proudyogiki VishwavidyalayaIndore39UnrankedUnranked
Jawaharlal Nehru Technological University, HyderabadJawaharlal Nehru TechnologicalUniversity, HyderabadHyderabad20UnrankedUnranked
Institute of Chemical TechnologyInstitute of Chemical TechnologyMumbai28UnrankedUnranked
Madras Institute of TechnologyAnna UniversityChennai35UnrankedUnranked
Manipal Institute of TechnologyManipalUniversityManipal21UnrankedUnranked
National Institute of EngineeringVisvesvaraya TechnologicalUniversityMysore33UnrankedUnranked
Guru Nanak Dev Engineering College, LudhianaPunjabTechnical UniversityLudhiana41UnrankedUnranked
Indian Institute of Information Technology, AllahabadIndian Institute of Information TechnologyAllahabadCourtesy :
Courtesy :