NEW DELHI: Telecom regulator Trai
has asked telecom companies to de-activate the international calling
facility in pre-paid numbers and restore it only after a subscriber
gives his explicit consent to avail this facility.
"Inform all pre-paid subscribers having ISD facility, through SMS, within 10 days of the date of issue of this direction, thatISD facility of the subscribers shall be discontinued after sixty days," Telecom Regulatory Authority of India (Trai) said in a directive to telcos.
"If such subscribers want to
continue with ISD facility, they should give their explicit consent for
availing such facility within 60 days of the receipt of the SMS," it
added.
Trai has issued this directive
following complaints from consumers about missed calls from
international telephone numbers which are often premium numbers charging
high tariff, prompting the consumers to make call to such numbers.
Trai said it has also been
receiving complaints from consumers about receiving calls and SMSes from
international numbers informing them about winning of prizes or lottery
and prompting consumers to call a particular number to claim the prize
or lottery money.
"These numbers are international
numbers, which are often premium numbers charging higher tariffs. By
responding to such calls/SMS the consumers have to pay unintended
charges," Trai said.
The regulator has asked telecom
operators to inform subscribers through SMS, within 10 days of the
direction, that pre-paid cellular mobile telephone service consumers
need not respond to all missed calls from unknown international numbers
or calls about winning prizes or lottery.
Trai has asked telecom service
providers to send such SMS to consumers every six months and provide
easy and transparent opt-in and opt-out facility to the consumers of the
cellular mobile telephone service for activation or deactivation of ISD
facility.
Source : http://timesofindia.indiatimes.com
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