First Step
- Remove Norton using Windows utility
- Start --> Control Panel --> Add/Remove Programs.
- Select Norton application
- Click Change --> Remove All.
- You will be asked to restart your PC. Without fail Restart
- Start --> My Computer --> Program Files.
- Right click on each Symantec folder
- Select Delete.
- Go to the Common Files folder at or near the top of the Program Files window.
- Delete every Symantec folders.
- Again restart your PC.
- Go to Start --> Search --> All Files and Folders --> More Advanced Options.
- Check each option except for "Case sensitive"
- Type 'Norton' and Search
- Delete each Norton folder from the search results (Again, right click, choose "Delete").
- For the third time, restart your PC.
- Go to Start --> Search --> All Files and Folders --> More Advanced Options.
- Check each option except for "Case sensitive"
- Type 'Symantec' and Search
- Delete each Norton folder from the search results (Again, right click, choose "Delete").
- For the third time, restart your PC.
The is very very tricky. Do it with care :
- Start --> Run
- Type in "regedit"
- Go to the top of the Regedit window.
- Click (+) next to HKEY_CURRENT_USER.
- Go down the thread until you see Software.
- Click on Software
- Scroll down the thread until you see Symantec.
- Right click on Symantec and choose "Delete".
- From there go down to HKEY_LOCAL_MACHINE
- Go down the thread until you see Software.
- Click on Software
- Scroll down the thread until you see Symantec.
- Right click on Symantec and choose "Delete".
- Restart your PC.
- Start --> Run
- Type in "regedit"
- Go to the top of the Regedit window.
- Click (+) next to HKEY_LOCAL_MACHINE
- Click (+) next to Software
- Click (+) next to Microsoft, Click (+) next to Windows
- Click (+) next to CurrentVersion.
- Select the Run folder
- Right-click and delete each Symantec entry you see (if present).
- Restart your PC.
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