FACILITIES
EXTENDED TO HANDICAPPED PERSONS IN RESPECT OF RESERVATION IN TRAINS
(i) A reservation quota of
two sleeper class berths has been earmarked in all trains running on non-
suburban sections for handicapped persons performing their journey on
handicapped concessional ticket. The person accompanying the handicapped person
as escort is also allotted the berth out of this quota.
(ii) Instructions have also
been issued that in the tickets issued through Computerized Passenger
Reservation System, to extent feasible, one lower berth should be allotted to
the handicapped person and the person accompanying the handicapped person as
escort should be allotted middle/upper berths near the handicapped person
subject to availability of accommodation.
(iii)After departure of the
train, if there are vacant lower berths available in the train, and if any
physically handicapped person booked on the authority of handicapped
concessional ticket, who has been allotted upper/middle berth, approaches for
allotment of vacant lower berths, the Conductor/Train Ticket Examiner (TTE) has
been authorized to allot the vacant lower berth to them making necessary
entries in the chart.
(iv) Specially designed
coaches known as SLRD coaches with wider entrance doors to allow a wheel chair
to enter, wider aisles and modified toilet with 4 berths, the lower two for
physically challenged persons and upper berths for attendants have been
attached in almost all Mail/Express trains except Rajdhani, Shatabdi, Jan
Shatabdi Express Trains and Duronto Express Trains.
(v) Instructions have been
issued that in all Mail/Express Trains, the SLRD coaches should be treated as
unreserved coaches earmarked for exclusive use of physically handicapped
passengers. In case of Garib Rath Express Trains which are fully reserved
trains, these coaches are treated as reserved for booking by handicapped
persons travelling on handicapped concession on payment of full fare of 3 AC
class of Garib Rath Express on first come first served basis.
(vi) Separate counters are
earmarked at various Passenger Reservation System(PRS) centres for dealing with
the reservation requisitions received from Physically handicapped persons,
Senior Citizens, Ex. MPs, MLAs, accredited journalists and freedom fighters, if
the average demand per shift not less than 120 tickets.
In case there is no
justification for earmarking of an exclusive counter for any of these
categories of persons including handicapped persons, one or two counters
depending upon
the total demand are
earmarked for dealing with the reservation requests for all these categories of
persons.
2. Additional
Facility
(a) For the convenience of
the physically challenged persons, facilities like Wheel Chairs have been
provided at all important stations on the Indian Railways.
(b) In allotment of STD/PCO
booths operated from the Railway Stations, 25% booths have been reserved for
physically handicapped persons (including blind disability 40% and above).
3. Concession in
Fares As per Railway rules, concession in Railway fares is admissible to the
following categories of disabled persons and that too in extreme cases.
|
S. No.
|
CATEGORY OF PERSONS
|
PERCENTAGE OF CONCESSION*
|
|
1
|
Disabled Passengers
|
|
|
1
|
Orthopedically Handicapped/ Paraplegic persons who cannot travel
without escort — for any purpose
|
• 75% in second, Sleeper, First, AC chair Car and AC 3 tier
• 50% in First Class and AC 2 tier, • 25% in AC 3-tier & AC Chair Car of Rajdhani/Shatabdi trains • 50% in Monthly Season Ticket & Quarterly Season ticket • One escort is also eligible for same element of concession |
|
2
|
Mentally retarded persons who cannot travel without escort - for
any purpose
|
|
|
3
|
Blind persons travelling alone or with an escort - for any
purpose
|
|
|
4
|
Deaf & Dumb persons (both afflictions together in the same
person) travelling alone or with an escort - for any purpose.
|
• 50% in Second, Sleeper and First Class
• 50% in Monthly Season Ticket & Quarterly Season ticket • One escort is also eligible for same element of concession |
